Office Specialist/Relief Dispatcher

Coos Forest Protective AssociationCoos Bay, OR
Onsite

About The Position

Coos Forest Protective Association (CFPA) is currently accepting applications for an Office Specialist/Relief Dispatcher position at their Coos Bay Headquarters. This position supports and serves as a relief/additional dispatcher during situations that may arise. The pace and priority of duties of work are typically set by the situation and this position may be utilized for support of various personnel and departments throughout the district during emergency situations to aid in a variety of ways for response to forest fire emergencies. Various shifts including nights, weekends, holidays, and long hours with short notice are required. Assignments to emergency incidents, work sessions or meetings may require being away from the assigned duty station for extended periods of time with occasional travel throughout the state of Oregon. This position may require driving a CFPA vehicle and driving on narrow, steep forest roads may be required. Strong multi-tasking abilities are required for this position. All applicants will be screened based upon qualifications and relevant experience. Only the most qualified applicants will be scheduled for interviews. All applicants will be placed in a talent bank for future consideration. Submission of an application does not guarantee an interview for the position.

Requirements

  • Proficiency in Microsoft Office including Word, Excel, PowerPoint and Access.
  • Proficiency in using the Internet and Email.
  • Proficiency in document filing, typing, word processing, and data entry of time-sensitive documents.
  • Legible handwriting.
  • Strong communication skills.
  • Strong office skills.
  • Strong customer service skills.
  • Strong multi-tasking abilities.

Nice To Haves

  • Experience as a dispatcher.

Responsibilities

  • Perform various general office duties in support of others within the district/unit as assigned.
  • Provide information via in-person, telephone, two-way radio, and electronic methods.
  • Direct calls and take and transmit messages.
  • Handle and sort mail.
  • Create, copy, and distribute materials using established protocols.
  • Support and serve as a relief/additional dispatcher during situations that may arise.
  • Initiate appropriate action depending on the situation when dealing with the general public, local, state and federal agencies, fire departments, 911 centers, and personnel.
  • Document and relay information via two-way radio and/or telephone to tone out resources using a pre-planned fire response system for responding to incidents.
  • Document and track resources including aircraft, firefighters, and various other resources in both day-to-day and incident situations using various programs and software.
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