Office Specialist II, Baptist AgeWell, Baptist Senior Care at Nocatee

Baptist Health System, Inc.•Jacksonville, FL
•Onsite

About The Position

Baptist Medical Center is hiring a full-time Office Specialist II to support the AgeWell Department at Baptist AgeWell in Nocatee, Florida. The role supports accurate patient registration and maintenance of demographic and insurance information. It calls for someone able to multitask, with excellent written and verbal communication and organizational skills, and prior clerical experience. The position follows a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule.

Requirements

  • Ability to multitask.
  • Excellent written and verbal communication skills.
  • Organizational skills.
  • Previous experience in clerical work.

Responsibilities

  • Provide business services for patients and the healthcare system.
  • Ensure accurate patient registration.
  • Post patient charges and payments.
  • Operate a multi-line phone system while following telephone protocols.
  • Assist patients as needed.
  • Review and follow up on unpaid insurance claims.
  • Process mail daily.
  • Work with insurance carriers and Baptist Primary Care Centers.
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