Office Specialist 2, Behavioral Health Office Support (Portland)
About The Position
The Office Specialist 2 provides clerical and administrative support to the Behavioral Health Services (BHS) Manager, qualified mental health professionals and associates, contractors, and volunteers at Columbia River Correctional Institution in Portland, Oregon. The work supports program operations through general office tasks, records processing, scheduling, managing charts and appointments in the electronic health record, and data entry. The incumbent is expected to promote good customer service and harmonious working relationships by treating people courteously and respectfully, participating effectively as a team member, assisting colleagues and supervisors, building constructive relationships across the agency, addressing problems collaboratively, accepting feedback, and contributing to a positive and productive workplace. The position is represented by AFSCME and may qualify for Police & Fire benefits through PERS, as defined by statute. It is located in a male correctional facility and includes regular contact with adults in custody.
Requirements
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; OR an associate degree in any field; OR an equivalent combination of education and experience.
- Pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
Nice To Haves
- Experience working with HIPAA-protected documents.
- Experience using an electronic health record system.
- Experience scheduling in a medical setting.
- Experience maintaining and filing paper medical charts.
- Experience creating agendas and taking meeting minutes.
- Experience coordinating telemedicine conferencing.
- Experience creating and maintaining Excel spreadsheets to track data.
- LEDS certification.
- Experience with the DOC 400 computer program.
- Correctional setting experience may be preferred.
Responsibilities
- Provide clerical and administrative support to the BHS Manager, QMHPs, QMHAs, contractors, and volunteers.
- Perform general office and records-processing duties.
- Schedule appointments and manage charts and appointments in the electronic health record.
- Enter data to support behavioral health program operations.
- Maintain, retrieve, and replace paper medical files.
- Treat others courteously and respectfully and promote customer service and harmonious working relationships.
- Participate effectively as a team member and assist co-workers, supervisors, and other work-related associations.
- Build constructive working relationships with division and agency staff and supervisors, including through cross-divisional projects and collaborative problem-solving.
- Respond openly to constructive feedback and contribute to a positive, respectful, and productive work atmosphere.
Benefits
- Family health, vision, and dental insurance.
- Vacation and sick leave.
- 11 paid holidays.
- 21 days of paid military leave for National Guard and reserve components.
- Optional short- and long-term disability.
- Term life insurance.
- Fully paid retirement program.
- Oregon Savings Growth Plan.
- Flexible spending accounts for health and childcare.
- Potential eligibility for Police & Fire benefits through PERS, as defined by statute.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
