Office Specialist 2, Behavioral Health Office Support (Portland)
About The Position
The Office Specialist 2 provides clerical and administrative support to the Behavioral Health Services Manager, QMHPs, QMHAs, contractors, and volunteers at Columbia River Correctional Institution in Portland, Oregon. Duties include general office support, record processing, scheduling, managing charts and appointments in the electronic health record, and data entry to support program operations. The incumbent is expected to promote customer service and harmonious working relationships by treating people courteously and respectfully, contributing to effective teamwork, supporting colleagues and supervisors, building productive relationships with agency staff, participating in cross-divisional projects, resolving problems collaboratively, responding constructively to feedback, and contributing to a positive and respectful work atmosphere. The position is represented by AFSCME and may be eligible for Police & Fire benefits through PERS, as defined by statute. It is located at a male correctional facility and involves regular contact with adults in custody.
Requirements
- Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents; or an associate degree in any field; or an equivalent combination of education and experience.
- Pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.
Nice To Haves
- Experience working with HIPAA-protected documents.
- Experience with an electronic health record system.
- Experience scheduling in a medical setting.
- Experience maintaining and filing paper medical charts.
- Experience creating agendas and taking meeting minutes.
- Experience coordinating telemedicine conferencing.
- Experience creating and maintaining Excel spreadsheets to track data.
- LEDS certification.
- Experience with the DOC 400 computer program.
- Correctional-setting experience may be preferred.
Responsibilities
- Provide clerical and administrative support to the BHS Manager, QMHPs, QMHAs, contractors, and volunteers.
- Perform general office duties and process records.
- Schedule appointments and manage charts and appointments in the electronic health record.
- Enter data to support Behavioral Health Services program operations.
- Maintain customer service and respectful, harmonious working relationships.
- Participate effectively in teamwork and cross-divisional projects, and help identify and resolve problems collaboratively.
- Maintain, retrieve, and replace paper medical files.
Benefits
- Family health, vision, and dental insurance.
- Vacation and sick leave.
- 11 paid holidays.
- 21 days of paid military leave for National Guard and reserve components.
- Optional short- and long-term disability.
- Term life insurance.
- Fully paid retirement program.
- Oregon Savings Growth Plan.
- Flexible spending accounts for health and childcare.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
