Office Specialist 2, Out of Facility Medical Scheduler (Salem) for ODOC, OCE, or BOPPPS employees only

State of Oregon•Salem, OR

8d•$4,169 - $5,483•Onsite

About The Position

This position provides clerical support for the operation of the Medical Services Division. The successful candidate will be responsible for ensuring the accurate maintenance and filing (paper and electronic) of medical and dental records, facilitating timely written and verbal communication, compiling statistics and routine reports, and scheduling healthcare appointments. This position ensures adults in custody (AICs) receive the necessary healthcare services outside of the correctional facility, such as specialized medical treatments, consultation, or diagnostic tests that cannot be provided within the facility. Coordinating the scheduling of the appointments and transportation to and from the institution and medical appointments. Responsible for interpreting and applying rules, statutes, procedures, guidelines, and policies. This position requires a high level of organization, attention to detail, the ability to manage multiple tasks and problem-solve as things occur. The person in this position may work within a prison setting and is responsible for maintaining security and supervision of adults in custody (AICs). The demands of the work environment are chaotic. Clerical staff are responsible for maintaining accurate AIC tracking systems for populations ranging from 100 to 3000, with large volumes of AIC movement in and out of the institution on a daily basis.

Requirements

Two years of general clerical experience that includes keyboarding, word processing, or other experience generating documents.
OR An associate degree in any field.
OR An equivalent combination of education and experience.
Must have a valid driver’s license and a good driving record or be able to provide an acceptable alternative method of transportation.
Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility.

Nice To Haves

Medical and appointment scheduling
Coordination with external providers
Interpersonal and communication skills
Procedure codes and medical terminology
Strong customer service
Working with HIPAA guidelines and confidential information
A minimum of two years of experience working in a medical healthcare setting
Experience with an electronic health record
Medical scheduler experience

Responsibilities

Provide clerical support for the operation of the Medical Services Division.
Ensure accurate maintenance and filing (paper and electronic) of medical and dental records.
Facilitate timely written and verbal communication.
Compile statistics and routine reports.
Schedule healthcare appointments for adults in custody (AICs) outside of the correctional facility.
Coordinate the scheduling of appointments and transportation to and from the institution and medical appointments.
Interpret and apply rules, statutes, procedures, guidelines, and policies.
Maintain security and supervision of adults in custody (AICs) within a prison setting.
Maintain accurate AIC tracking systems for populations ranging from 100 to 3000.
Manage large volumes of AIC movement in and out of the institution on a daily basis.
May be required to assist with the inventory and accountability of controlled items including sharps, tools, and other items that cause a potential security concern.
May also be required to perform other tasks that assist with the safety and security of the institution including, but not limited to, performing area searches, supervision of AIC orderlies, and performing AIC counts.