Office Services Supervisor: P&P District #3 Portsmouth #P0333

Virginia Information Technologies AgencyPortsmouth, VA
$38,807 - $54,617Onsite

About The Position

Provides supervision, guidance, and training for clerical staff in a probation & parole district office. Assists the district with management of probationer’s data and filing records. Assists in communication with probationers, court, public and other agencies. Supports the District in its mission of enhancing public safety and providing effective supervision to the adult probationers and for preparing comprehensive background reports for the courts and the Department of Corrections. Coordinates the provision of support services for the district office and the management of inmates’ data and preparation of reports and correspondence. Provides office/administrative support while demonstrating excellent customer service skills. Provides support to the Probation & Parole staff by taking care of reports and correspondence, opening court cases. Serves as the Human Resource liaison as well as performing fiscal procurement and monthly reconciliation duties.

Requirements

  • Working knowledge of computers with competency in Microsoft Office applications.
  • Working knowledge of management/supervisory principles and practices.
  • Working knowledge of administrative and clerical procedures.
  • Knowledge of general office procedures and equipment.
  • Knowledge of business English.
  • Knowledge of mathematics.
  • Ability to prioritize workloads.
  • Skilled in the use of Office equipment operation, including computer and database equipment.
  • Proficiency in Gmail and Microsoft Office, typing, accounting, and bookkeeping.
  • Ability to interact with diverse groups and display strong interpersonal communication.
  • Ability to supervise staff.
  • Ability to prioritize and organize the work of others.
  • Ability to compose correspondence and prepare reports.
  • Ability to create forms.
  • Ability to interpret, explain, and apply a variety of policies, rules, regulations, and standards.
  • Previous experience supervising others in an office environment.

Responsibilities

  • Provides supervision, guidance, and training for clerical staff in a probation & parole district office.
  • Assists the district with management of probationer’s data and filing records.
  • Assists in communication with probationers, court, public and other agencies.
  • Supports the District in its mission of enhancing public safety and providing effective supervision to the adult probationers and for preparing comprehensive background reports for the courts and the Department of Corrections.
  • Coordinates the provision of support services for the district office and the management of inmates’ data and preparation of reports and correspondence.
  • Provides office/administrative support while demonstrating excellent customer service skills.
  • Provides support to the Probation & Parole staff by taking care of reports and correspondence, opening court cases.
  • Serves as the Human Resource liaison.
  • Performs fiscal procurement and monthly reconciliation duties.
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