Office Services Specialist (On-Call)
About The Position
SPS is hiring an On-Call Office Services Specialist (Floating) to provide administrative and workplace support across client sites in Austin, Texas. The role offers hands-on experience in office services, mail and shipping, print production, and workplace hospitality. Assignments may involve travel between SPS locations after arrival at the employee’s home location, primarily within an assigned region of approximately 25 miles. Reliable transportation is required. The specialist processes mail and packages, assists with printing and reprographics, maintains office spaces and supplies, supports meeting room setups, welcomes visitors, manages calls and visitor logs, and provides general administrative and client support. The position calls for professional customer service, organization, multitasking, independent work, and adherence to shipping and company procedures. The job involves physical activity for approximately 50% of the time, including lifting and carrying, walking, bending, kneeling, standing or sitting for extended periods, and operating office machinery and equipment. SPS describes opportunities for career growth, learning and development, employee recognition, and a range of paid time off and benefit offerings. Specific benefits may vary by role.
Requirements
- Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
- Proficiency in MS Office and office technology, including working knowledge of multi-functional device (MFD) equipment.
- Strong organization, multitasking, and time-management skills in a fast-paced environment.
- Ability to work independently, follow shipping and receiving procedures, and proactively seek tasks during downtime.
- High school diploma or equivalent.
- Reliable access to transportation for travel between assigned sites.
- Ability to grasp, lift, and/or carry 25 pounds individually and 50 pounds with assistance.
- Ability to walk, bend, kneel, stand, and/or sit for extended periods.
- Manual dexterity to operate office machinery and equipment such as ladders and binding machinery.
- Close and distance vision, ability to adjust focus, and ability to distinguish colors and shades.
Nice To Haves
- At least 6 months of work experience is preferred.
Responsibilities
- Process and sort inbound and outbound mail and packages while following chain-of-custody and shipping procedures.
- Assist with copy and print production, scanning, imaging, and binding; keep equipment stocked and functioning.
- Maintain organized office spaces, restock supplies, support meeting room setups, and assist with light maintenance.
- Welcome visitors, manage calls and visitor logs, and provide professional concierge-style service.
- Provide general administrative support, deliver customer service, and build professional relationships with clients and guests.
- Travel between SPS sites as required by business needs.
Benefits
- Career growth opportunities
- Learning and development
- Employee recognition programs
- Paid time off
- Employee and client referral bonuses
- Medical, dental, and vision offerings
- Health care and dependent care flexible spending accounts and health savings account
- Commuter transit and parking pre-tax plans
- Supplemental life insurance, accident insurance, critical illness coverage, and hospital indemnity
- Legal program and identity theft protection
- Pet discounts and pet insurance
- Group home and auto insurance
- Employee assistance program
- Short-term disability and life insurance
- Education and entertainment discounts
- 401(k) with matching
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
