Front Office Receptionist -- On-Call
Canyon View Medical Group•Springville, UT
•Onsite
About The Position
Canyon View Medical is seeking the services of a front office receptionist, working on-call, in our Family Medicine offices located in Springville and Mapleton, Utah. We are looking for someone with excellent customer service skills who enjoys working with the public and is available for a flexible schedule. The receptionist assists patients by greeting and helping them, scheduling appointments, and by maintaining patient records and accounts.
Requirements
- Multi-tasking
- Flexibility
- Telephone Skills
- Customer Service
- Time Management
- Organization
- Attention to Detail
- Scheduling
- Word Processing
- Professionalism
- Quality Focus
Nice To Haves
- Spanish-speaking ability a plus.
- Previous medical receptionist experience a plus.
Responsibilities
- Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
- Enrolls patients in Patient Portal while describing the benefits of enrollment.
- Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
- Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays.
- Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area.
- Ensures availability of treatment information by filing and retrieving patient records.
- Maintains patient accounts by obtaining, recording, and updating personal and financial information.
- Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims.
- Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs.
- Protects patients' rights by maintaining confidentiality of personal and financial information.
- Maintains operations by following policies and procedures; reporting needed changes.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
