Office Services Specialist (On-Call)
About The Position
The On-Call Office Services Specialist (Floating) provides administrative, mail and shipping, print and reprographics, facility, front desk, and client support across multiple SPS client sites in the Austin, Texas area. The role involves working at different locations and delivering professional customer service in a dynamic office environment. The position includes handling mail and packages, supporting office equipment and meeting spaces, welcoming visitors, assisting clients and team members, and maintaining organized work areas. Travel between SPS sites is required as business needs dictate, primarily within the assigned region, described as a 25-mile radius from the home location. A reliable means of transportation is required.
Requirements
- Strong communication and customer service skills, with the ability to interact professionally with clients, guests, and team members.
- Proficiency in MS Office and office technology, including working knowledge of MFD (multi-functional device) equipment.
- Strong organization, multitasking, and time-management abilities in a fast-paced environment.
- Ability to work independently and follow shipping and receiving procedures.
- High school diploma or equivalent.
- Professionalism, problem-solving skills, and adherence to company policies.
- Reliable means of transportation for required travel between sites.
- Ability to grasp, lift, or carry 25 pounds individually and 50 pounds with assistance.
- Ability to walk, bend, kneel, stand, and/or sit for extended periods.
- Manual dexterity to operate office machinery and equipment such as ladders and binding machinery.
- Close and distance vision, ability to adjust focus, and ability to match or detect color differences.
Nice To Haves
- At least 6 months of work experience is preferred.
Responsibilities
- Process and sort inbound and outbound mail and packages while following chain-of-custody and shipping procedures.
- Support copy and print production, scanning, imaging, and binding; ensure equipment is stocked and functioning.
- Maintain organized office spaces, restock supplies, set up meeting rooms, and assist with light maintenance tasks.
- Welcome visitors, manage calls and visitor logs, and provide concierge-style service to clients and guests.
- Provide general administrative support, deliver customer service, and build professional relationships.
- Travel between SPS sites as required by business needs.
- Seek additional tasks proactively during downtime.
Benefits
- Career growth opportunities and exposure to varied skills and potential career paths.
- Learning and development opportunities.
- Employee recognition programs.
- Paid time off; the amount may vary by employment status, tenure, and assigned account.
- Employee and client referral bonuses may be available to current employees.
- Medical, dental, and vision coverage.
- Health care and dependent care flexible spending accounts and a health savings account.
- Commuter transit and parking pre-tax plans.
- Supplemental life insurance, life insurance, accident insurance, critical illness insurance, hospital indemnity, and short-term disability.
- Legal program and identity theft protection.
- Pet discounts and pet insurance.
- Group home and auto insurance.
- Employee assistance program.
- Education discounts.
- 401(k) with matching.
- Entertainment discounts.
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
