Office Services Specialist
About The Position
This position serves as the Administrative Support Technician for the Richmond Field Office. This position is critical for providing customer service, assistance with creation of technical documents, timely correspondence with the regulated community, and management of critical documents. This position will independently perform document creation, document review, document filing, mailing, answering and directing phone calls and other forms of communication, and data entry assignments. The incumbent should be proficient in the development of technical documents, accessing and uploading electronic files through Microsoft SharePoint or similar interfaces, creation of .pdf files through Adobe, data entry through programs such as Microsoft Excel, and possess the ability to gather and utilize information from technical documents. The Richmond Field Office currently serves the counties of Caroline, Charles City, Chesterfield, Essex, Goochland, Hanover, Henrico, King and Queen, King George, King William, Lancaster, Louisa, Middlesex, New Kent, Northumberland, Powhatan, Richmond, Westmoreland, and the City of Richmond. Nestled between the Blue Ridge Mountains and Virginia’s beaches and situated along the James River, Richmond is an attractive mix of deep American history and offbeat, vibrant modernity. Richmond consistently ranks as one of the top places to live with a highly regarded food scene, a bevy of outdoor activities, and proximity to a variety of attractions. Join a team of professionals committed to protecting public health associated with treatment and delivery of drinking water to the citizens of the Commonwealth.
Requirements
- Knowledge of office and administrative principles and practices
- Working knowledge of word processing and spreadsheet software applications
- Ability to interpret and follow established procedures and guidelines
- Ability to communicate effectively with internal and external customers, verbally and in writing
- Considerable skill in the operation of standard office equipment
- Proficient in the development of technical documents
- Proficient in accessing and uploading electronic files through Microsoft SharePoint or similar interfaces
- Proficient in creation of .pdf files through Adobe
- Proficient in data entry through programs such as Microsoft Excel
- Possess the ability to gather and utilize information from technical documents
Nice To Haves
- Experience in an office setting
- Experience using MS Office applications
Responsibilities
- Independently perform document creation, document review, document filing, mailing, answering and directing phone calls and other forms of communication, and data entry assignments.
- Provide customer service.
- Assist with creation of technical documents.
- Timely correspondence with the regulated community.
- Management of critical documents.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
