Coordonnateur(trice) des services de bureau et de la réception / Office Services & Reception Coordinator

Explorance•Montreal, QC

3d•Onsite

About The Position

Join a Montreal headquartered company that helps organizations around the world create a personalized journey of impact and fulfillment for their people. Explorance offers innovative Feedback Analytics solutions because we believe that each experience matters.

Requirements

Previous experience in reception, office coordination, facilities support, administration, hospitality, customer service, event coordination, or a similar role.
Bilingualism in French and English, with the ability to communicate professionally with employees, leaders, visitors, vendors, and external partners in both languages.
Strong organizational skills, with the ability to manage multiple tasks, requests, events, priorities, and details throughout the day.
A genuine love of people, with a positive, welcoming, generous, and service-minded approach to supporting others.
High standards and an excellence-oriented mindset, with pride in creating an office environment that is polished, thoughtful, and well run.
Demonstrated ability to work autonomously, take initiative, anticipate needs, and follow through without requiring close supervision.
Strong attention to detail and commitment to maintaining a clean, comfortable, organized, and high-quality workplace.
Ability to support office events, meetings, employee activities, and leadership visits with professionalism, reliability, and care.
Good judgment, discretion, and reliability when handling confidential or sensitive information.
Practical problem-solving skills and the ability to respond calmly, positively, and effectively to unexpected office or event-related needs.
Proficiency with common office tools such as email, calendar systems, spreadsheets, document tools and workplace communication platforms.

Responsibilities

Serve as the first point of contact for employees, visitors, vendors, and guests, creating a warm, professional, bilingual, and highly service-oriented front-desk experience.
Maintain a clean, organized, comfortable, welcoming, and functional office environment that supports employee productivity and reflects a high standard of excellence.
Oversee day-to-day office services, including supplies, meeting rooms, common areas, mail, deliveries, kitchen areas, office readiness, and general workplace needs.
Coordinate with building management, cleaning providers, maintenance vendors, caterers, and other external service providers to ensure office needs are handled quickly and professionally.
Handle administrative tasks such as document preparation, data entry, scheduling support, invoice processing, filing, internal coordination, and other office support activities.
Monitor office inventory and proactively order supplies, equipment, snacks, beverages, and other materials needed to keep the office running smoothly.
Support internal meetings, employee events, leadership visits, onboarding activities, and company gatherings by preparing rooms, materials, catering, logistics, and on-site coordination.
Contribute to the successful execution of company events by supporting planning, vendor coordination, room setup, employee communication, supplies, guest experience, and post-event clean-up.
Identify and resolve workplace issues proactively, taking ownership of details and following through until matters are fully addressed.
Help create a positive employee experience by bringing energy, care, professionalism, and a genuine love of people to the office every day.