Office Services Manager

SOFT COMPUTER CONSULTANTS•Clearwater, FL

21d

About The Position

The Office Services Manager oversees the Office Support team, including Travel, Purchasing, and Shipping & Receiving. The role manages staff scheduling, performance reviews, training, and disciplinary actions. It also oversees internal and external mail processing and distribution, maintains the Lunch Ordering System (LOS) and monthly internal events, coordinates with the cleaning company and facilities manager on facility issues, and works with HR on recruiting and job fairs. The Manager directs clerical support for all SCC departments, manages reception and office equipment and supplies, and ensures staff follow travel, purchasing, and shipping policies and procedures.

Requirements

Associate degree or bachelor’s degree in business administration.
At least two to three years of supervisory experience.
Basic managerial and team-building skills and excellent communication skills.
Ability to define priorities, manage multiple tasks, and complete assignments on time.
Ability to project a professional image to clerical support clients.
Intermediate knowledge of MS Word, Excel, and Outlook.
Excellent attention to detail.

Nice To Haves

Previous experience with Travel, Purchasing, Shipping & Receiving.

Responsibilities

Manage clerical staff performing duties in support of all SCC departments.
Evaluate staff performance and initiate or recommend hiring, disciplinary action, and termination to the HR Manager and VP of Administration.
Manage reception duties, including answering and forwarding calls, accepting deliveries, greeting visitors, and ensuring the security system is working.
Manage office equipment and order and issue office supplies, stationery, business cards, and forms.
Work with HR and the recruiter to review resumes and conduct interviews for Office Support administrative and clerical positions.
Support the Sr. Office Support Assistant with recruiting for Administrative Assistant and RCM medical biller roles.
Coordinate the cleaning company’s work at the facility.
Manage the Lunch Ordering System (LOS) and monthly internal events.
Work with Travel to ensure staff compliance with travel policies and procedures when booking travel and hotel accommodations for SCC guests and employees.
Work with Purchasing to ensure staff compliance with purchasing policies and procedures.
Manage Shipping and ensure staff compliance with shipping policies and procedures.
Oversee processing and distribution of internal and external mail.
Coordinate with the facilities manager on facilities issues.
Work with HR on recruiting and job fairs.
Schedule, train, and oversee performance reviews and disciplinary actions for Office Services staff.