Office Services Manager

SOFT COMPUTER CONSULTANTS•Clearwater, FL

20d

About The Position

The Office Services Manager oversees the Office Support team, including Travel, Purchasing, and Shipping & Receiving. The role manages scheduling, performance reviews, training, and disciplinary action for Office Services staff. It oversees internal and external mail processing and distribution, maintains the Lunch Ordering System (LOS) and monthly internal events, and coordinates facility issues with the cleaning company and Facilities Manager. The Manager also works with HR on recruiting and job fairs. The position manages clerical services for all departments, reception-area operations, office equipment and supplies, and compliance with travel, purchasing, and shipping policies. It works with HR and the recruiter on administrative and clerical hiring, and supports recruiting for administrative assistants and medical billers.

Requirements

Associate degree or bachelor's degree in business administration.
At least two to three years of supervisory experience.
Basic managerial and team-building skills.
Excellent communication skills.
Ability to define priorities, manage multiple tasks, and complete assignments on time.
Ability to project a professional image to clerical support clients.
Intermediate knowledge of MS Word, Excel, and Outlook.
Excellent attention to detail.

Nice To Haves

Previous experience with Travel, Purchasing, and Shipping & Receiving.

Responsibilities

Manage clerical staff performing duties in support of all SCC departments.
Evaluate staff performance and initiate or recommend hiring, disciplinary action, and termination to the HR Manager and VP of Administration.
Oversee reception duties, including answering incoming calls, forwarding messages, accepting deliveries, greeting visitors, and ensuring the security system is working.
Manage office equipment and order and issue office supplies, stationery, business cards, and forms.
Work with HR and the recruiter to review resumes and conduct interviews for Office Support administrative and clerical positions.
Support the Sr. Office Support Assistant with recruiting for administrative assistants and RCM medical billers.
Coordinate the cleaning company's work for the facility.
Manage the Lunch Ordering System (LOS).
Ensure staff comply with travel policies and procedures when booking travel and hotel accommodations for SCC guests and employees.
Ensure staff comply with purchasing policies and procedures.
Ensure staff comply with shipping policies and procedures.
Oversee processing and distribution of internal and external mail.
Maintain monthly internal events and coordinate facility issues with the cleaning company and Facilities Manager.