Office Services Lead

Cherry Bekaert•Virginia Beach, VA

1d•$60,000 - $70,000•Onsite

About The Position

Ranked among the largest accounting and consulting firms in the country and consistently recognized as a Great Place to Work, Cherry Bekaert delivers innovative advisory, assurance and tax services to our clients. We are proud to foster a collaborative environment focused on enabling your career growth and continuous professional development. Our administrative team is looking for an Office Services Lead. The Office Services Lead will support our Virginia Beach office. The Office Service Lead is a recognized subject matter expert responsible for leading operational initiatives, resolving complex challenges, and advancing client service through technology and innovation. This role provides expert-level support to internal clients, mentors team members, and represents the administrative team in key discussions. By developing technical standards, training others, and improving processes, the Senior Specialist plays a pivotal role in shaping service delivery and operational excellence across the firm.

Requirements

The ability to work onsite in our Virginia Beach office.
Strong working knowledge in various software platforms including Microsoft Office 365.
Technical expertise and the ability to address complex challenges effectively.
Expert technical knowledge and ability to address complex challenges.
Strong acumen for learning new technologies.
Reliability in honoring commitments and adapting to changing priorities.
A solution focused and proactive approach to problem solving.
Passionate about helping and mentoring others.
Adaptable communication style to build trust and effective outcomes across t

Responsibilities

Provide guidance and oversight for firm service line offerings, ensuring the effective execution of operational and administrative support, and other service-specific deliverables.
Supports team members in workflow management, process optimization, and issue resolution.
Manage other administrative team member across multiple offices.
Engage with internal clients to gain a deeper understanding of their needs and develops and proposes tailored solutions to enhance outcomes
Employ technology to enhance the efficiency and effectiveness of client service delivery
Develop and maintains technical standards and documentation.
Carry out general on-site tasks such as operational support, breakroom and kitchen duties, visitor and staff assistance, front desk support, and mail and supply management.
Onboard and mentor new team members, providing training and orientation through well-prepared materials and structured onboarding initiatives.
Provide guidance and mentorship to team members on advanced technical topics based on role and team.
Facilitate discussions to translate leadership initiatives into actionable plans within the team.