Office Services Lead

Louis Dreyfus Company • Kansas City, MO

3d • Onsite

About The Position

The Office Services Lead ensures efficient day-to-day office operations by coordinating office administration, facilities support, mailroom activities, and employee services. This role maintains a professional, safe, and well-organized workplace, serving as a key on-site resource for employees, vendors, and leadership while supporting operational and compliance needs.

Requirements

• High School Diploma or equivalent required
• 2–5 years of experience in office administration, office operations, or facilities support.
• Strong organizational, communication, and customer service skills.
• Proficiency with Microsoft Word, Excel, PowerPoint and standard office systems.
• Ability to manage multiple priorities in a fast-paced environment.
• Detail-oriented with strong documentation and follow-up skills.
• Proactively approaches job duties and potential problems.

Nice To Haves

• Bachelor’s Degree in Business Administration or related field preferred
• Experience with mailroom operations, office services, vendor coordination, or facilities management preferred.

Responsibilities

• Oversee daily office operations to maintain a professional, organized, and fully functional work environment.
• Communicate office and building updates to employees (e.g., maintenance notices, closures, visitor guidance, and service impacts).
• Manage incoming and outgoing mail, packages, courier services, and shipping activities.
• Serve as primary point of contact for building management, cleaning crews, security vendors, and office service providers.
• Review vendor invoices for accuracy, resolve discrepancies, and route for approval/payment in accordance with company policies.
• Provide light reception coverage, including greeting visitors, coordinating access, and routing inquiries.
• Maintain office security access and badges, including garage access.
• Support emergency preparedness by maintaining emergency contacts and procedures and coordinating building notifications as needed.
• Coordinate facilities support including equipment upkeep, lighting, common areas, and workspace readiness.
• Log, track, and follow up on facilities and service requests to closure; perform periodic readiness checks of common areas and conference rooms.
• Manage office supplies, kitchenette inventory, meeting and lunch orders, and equipment inventories within approved budgets.
• Establish and maintain best practices for ordering logo-branded merchandise; escalate exceptions and non-routine requests for approval.
• Maintain office floor plans and desk assignments, keeping workspace records current.
• Coordinate onboarding and offboarding logistics, including workstation readiness, access requests (as applicable), and equipment returns.
• Coordinate office events and employee engagement activities.
• Act as liaison with IT and other internal service teams to support office technology needs.
• Coordinate lodging and ground transportation arrangements for visiting guests and staff.
• Support records management, offsite storage coordination, and document control activities.
• Provide general administrative and clerical support as assigned

Benefits

• Comprehensive benefits program including medical, dental and vision care coverage, flexible spending account plans, employee assistance program, life insurance and disability coverage
• 401k with Company Match
• Family Friendly Benefits including childbirth and parental leave, fertility and family building benefits
• Paid Time Off (PTO) and Paid Holidays
• Flexible work available (not applicable to all roles)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED