Office Services Clerk

SECURITY INDUSTRY SPECIALISTS INC•San Jose, CA

13d•$22 - $23•Onsite

About The Position

The Office Services Clerk is the first point of contact at an SIS office. Working alongside a small team of professionals in a fast-paced environment, the Office Services Clerk answers and directs a high volume of calls from SIS clients, employees, and guests, welcomes visitors, and keeps the office running smoothly by managing supplies, break rooms, mail, and shipping. The role calls for outstanding communication skills, a positive attitude, and the ability to leave a consistently good impression with every interaction.

Requirements

At least one year of experience in a corporate office setting
Ability to lift and carry up to 50 pounds, including packages and supply deliveries
Ability to bend, reach, and stand while restocking supplies and break rooms
Ability to sit at the front desk and use a phone and computer for extended periods

Nice To Haves

Previous customer service, administrative, or front desk experience is highly desirable
An associate’s degree or equivalent experience preferred
Salesforce experience preferred
Excellent phone etiquette and people skills
A positive attitude and outgoing personality
Strong written and verbal communication skills
Outstanding organizational skills
Proficient in Google Workspace (Gmail, Docs, Sheets, Forms), macOS, and iOS devices (iPhone and iPad)

Responsibilities

Answer and screen company phone calls and transfer each caller to the right person
Greets and directs SIS visitors, clients, and guests, following SIS visitor check-in procedures
Keeps the reception area clean, organized, and professional
Stocks office supplies and break rooms
Monitors supply levels and orders supplies as needed
Receives, sorts, and distributes incoming mail and packages
Prepares and sends outgoing mail and package shipments
Works with other internal service departments to assist with local projects