Office Services Associate

K2 Services•Redwood City, CA

1d•$27 - $30

About The Position

The Office Services Associate supports the smooth operation of the office by providing back-office support, hospitality, mail handling, and reprographics services. The role is responsible for maintaining a professional, welcoming, and efficient office environment, including preparing meeting spaces, supporting food and beverage service, inspecting shared spaces, and responding to operational requests. The position reports to the Lead Office Services Associate or the Client Relations Manager and is located in Redwood City, California.

Requirements

Strong hospitality and customer service skills with a concierge-level service mindset.
Excellent verbal and written communication skills and the ability to interact professionally with guests, clients, and colleagues.
Strong organizational and multitasking abilities in a fast-paced environment.
High attention to detail and commitment to professional presentation standards.
Ability to work independently and collaborate effectively within a team.
Flexibility and adaptability in managing changing operational priorities.
Working knowledge of Microsoft Office applications, including Outlook, Word, and Excel.
Ability to maintain professionalism under pressure while delivering high-quality service.
Strong problem-solving skills and ability to respond proactively to guest and operational needs.
Ability to lift or move 40 lbs. or greater.
Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 lbs.
Ability to walk, bend, kneel, stand, or sit for an extended period of time.

Responsibilities

Greet visitors, respond promptly to requests, and maintain a professional and welcoming environment.
Prepare meeting rooms according to event specifications, including arranging furniture and setting up audiovisual equipment and catering support.
Coordinate and provide food and beverage services for meetings and events.
Inspect conference rooms, office spaces, pantry areas, and kitchens to maintain cleanliness, organization, and adequate supplies.
Maintain visiting offices and temporary workspaces so they are clean, organized, and ready for daily use.
Support operational requests, including supply deliveries, event support, equipment setup, and hospitality-related tasks.
Use room reservation systems, scheduling tools, and office software to manage hospitality operations.
Support occasional after-hours events through setup, coordination, service, and breakdown.
Maintain professional presentation and high customer-service standards in interactions with guests and employees.
Adapt to changing priorities and manage multiple responsibilities in a fast-paced environment.