Office Services Associate

Opensity Solutions•Chicago, IL

1d•Onsite

About The Position

Opensity Solutions is seeking a service-oriented Office Services Associate to serve as a key point of contact for employees, clients, and visitors in its client’s Chicago office. Working closely with the Office Manager, this highly visible role supports daily office operations and helps deliver an exceptional workplace experience and high level of customer service in a professional business environment. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m. The role oversees office services and facilities operations, visitor reception and access, conference room and workspace reservations, catering, and meeting and event support. It also handles workplace requests, office supply inventory and procurement, and the upkeep of conference rooms, common areas, cafés, and shared workspaces. The position requires physical activity, including moving loads of 40 pounds or greater and carrying packages on a wheeled cart with a 75-pound capacity. The hourly compensation range is $22.00 to $25.50, with actual pay dependent on location, skills, experience, and qualifications. Eligible employees receive a comprehensive benefits package. Opensity is committed to inclusive, equitable, and accessible employment practices and provides reasonable accommodation throughout recruitment and employment.

Requirements

High school diploma or equivalent.
Proficiency in MS Office.
Solid written and verbal communication skills.
Strong customer service skills.
Ability to be resourceful and proactive.
Excellent organizational skills.
Ability to prioritize tasks.
Ability to lift or move 40 pounds or greater.
Ability to grasp, lift, or carry packages on a standard wheeled cart with a load capacity of 75 pounds.
Ability to walk, bend, kneel, stand, or sit for an extended period of time.

Nice To Haves

At least 1 year of experience in customer service, administrative support, hospitality, facilities, or office services.
Experience in a corporate, professional services, or client-facing environment.

Responsibilities

Oversee daily office services and facilities operations, partnering with building management, security, engineering, and vendors to maintain a professional workplace environment.
Manage reception activities, visitor coordination, parking validation, and office access procedures to deliver an exceptional visitor experience.
Manage conference room and workspace reservations, resolve scheduling conflicts, and coordinate external meeting space as needed.
Coordinate catering activities, including ordering, vendor communication, event setup, and budget adherence.
Support meetings and events by preparing meeting spaces, coordinating hospitality services, and providing first-level conference room technology support.
Administer employee and visitor access badges, maintain security records, and coordinate building access with property management.
Respond to workplace requests, submit maintenance tickets, and assist with office events, projects, and operational initiatives.
Manage inventory and procurement of office supplies, kitchen items, beverages, snacks, and workplace essentials.
Maintain conference rooms, common areas, cafés, and shared workspaces to ensure they are clean, organized, and client-ready.
Collaborate with office leadership and cross-functional partners to support operational excellence and a high-touch service culture.