Office Services Associate

K2 Services • Washington, DC

12d • Onsite

About The Position

The Office Services Associate plays a key role in supporting the day-to-day operations of the office by delivering exceptional workplace services and administrative support. This position is responsible for providing back-office support, hospitality services, mail and distribution, copy and print services, records management, and general office assistance to ensure a professional, organized, and efficient work environment. Reporting to the Lead Office Services Associate or Client Relations Manager, the ideal candidate is customer-focused, detail-oriented, and thrives in a fast-paced professional office setting.

Requirements

• Minimum of 1–2 years of experience in office services, hospitality, administrative support, mail services, or a related customer service role.
• Excellent customer service and interpersonal skills with a service-first mindset.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities in a fast-paced environment.
• Proficiency with Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Professional communication skills, both verbal and written.
• Ability to work independently while collaborating effectively with a team.
• Ability to lift up to 40 pounds and perform routine physical office tasks.
• High school diploma or equivalent required.
• Reliable, punctual, and dependable with a strong work ethic.
• Positive attitude and willingness to support multiple workplace functions.
• Strong problem-solving skills and ability to adapt to changing priorities.

Responsibilities

• Provide daily office support to ensure smooth business operations.
• Perform copy, print, scanning, and document reproduction services with accuracy and attention to detail.
• Assist with records management, filing, and document organization.
• Maintain office supply inventory and replenish materials as needed.
• Support general administrative duties and special projects as assigned.
• Receive, sort, distribute, and process incoming and outgoing mail and packages.
• Prepare overnight shipments and coordinate courier services.
• Ensure timely and accurate delivery of mail, packages, and interoffice correspondence.
• Provide exceptional customer service to employees, clients, and visitors.
• Assist with conference room setup and breakdown for meetings and events.
• Support catering requests and maintain conference rooms, kitchens, and common areas to ensure they remain clean, stocked, and presentation-ready.
• Maintain a professional and welcoming office environment at all times.
• Assist with routine office maintenance requests and communicate facility issues to the appropriate contacts.
• Support office moves, furniture setup, and other workplace services as needed.
• Ensure common areas remain organized, clean, and operational throughout the workday.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement plan
• Paid Time Off (PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED