Office Service Specialist - Law Firm
About The Position
The Operational Support Specialist at Opensity Solutions is responsible for delivering high-quality on-site administrative and operational support services within a client office environment. This role plays a key part in ensuring smooth day-to-day office operations by providing services across mail handling, copy/print production, reception, hospitality, facilities support, and general office coordination. The position serves as a front-line representative of Opensity Solutions, ensuring exceptional customer service, operational efficiency, and a professional workplace experience for clients and visitors.
Requirements
- High School Diploma or equivalent
- Minimum of 1-year professional level work experience
- Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
- Ability to learn skills quickly
- Flexibility in dealing with simultaneous projects
- Attention to detail
- Ability to function with a high level of patience, tact and diplomacy in handling any “complaint” situations
- Ability to lift or move 40 lbs. or greater
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 75 lbs
- Ability to walk, bend, kneel, stand, and/or sit for an extended period
- Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc
- Visual acuity
- Able to convey information and ideas through speech in ways that others will understand
- Able to listen to and understand information and ideas presented through spoken words and sentences
- Able to speak clearly so listeners understand, identify and understand the speech of another person
- Excellent organizational skills
- Strong initiative required; ability to work independently with minimal direct supervision
Nice To Haves
- Previous experience in a client service-oriented field preferred
Responsibilities
- Sort, distribute and meter US mail with knowledge of current postal rates
- Shipping and receiving services through FedEx, UPS, DHL, Amazon etc.
- Print, copy scan projects
- Binder creation and assembly
- Binding including velo, comb and coil
- Serve as the coordinator of the client's conference rooms, common areas and kitchens
- Ensure clients requests for the set-up and use of meeting rooms are handled accurately and proactively
- Perform cleaning, dusting and other incidental tasks as assigned
- Greet and escort clients in a professional manner
- Conference center scheduling
- Answering phones
- Organizing, cleaning and maintaining the front office area
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) retirement plan
- Paid Time Off (PTO)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
