Office Service Associate

K2 Services • Boston, MA

6d • Onsite

About The Position

Our mission is to provide modernized technology platforms, elevated technology support, and valuable insights, empowering our clients to excel in what they do best. We are seeking a polished, adaptable, and service-driven Office Services Associate to support daily operations at a prestigious law firm client site. This role is ideal for someone who thrives in a fast-paced, professional environment and enjoys delivering high-level client service across office services, hospitality, mail, and print operations.

Requirements

• Strong customer service and communication skills
• Proficiency with Microsoft Office
• Ability to lift up to 50 lbs and perform physical tasks as needed
• Detail-oriented, reliable, and able to multitask in a fast-paced setting

Nice To Haves

• Prior experience in office services, hospitality, or a corporate environment preferred

Responsibilities

• Serve as a primary point of contact for client needs, ensuring clear communication and strong working relationships
• Respond promptly to requests, inquiries, and service needs with a solutions-oriented approach
• Maintain a professional and organized office environment, including signage and shared spaces
• Assist with developing and maintaining operational procedures and service standards
• Backup to receptionist
• Deliver exceptional, white-glove customer service to clients and guests
• Support a welcoming office environment through space inspections and quality checks
• Assist with hoteling and workspace coordination, including room reservations and setup
• Provide back-up reception support as needed
• Assist with office moves, meeting room setups, and space coordination
• Support light maintenance tasks (e.g., basic repairs, fixture upkeep)
• Ensure cleanliness, restocking of supplies, and adherence to office standards
• Sort and distribute incoming mail and packages accurately
• Process outgoing mail, including certified and registered shipments
• Perform scheduled internal mail runs and operate postage equipment
• Set up and maintain meeting rooms to ensure readiness and professionalism
• Perform print and reprographics tasks, including copying, binding, hole punching, and quality checks
• Maintain logs and ensure proper handling of print requests and materials

Benefits

• Respect We believe in treating everyone with dignity, kindness, and empathy. We foster an inclusive culture where diverse perspectives are valued, and mutual respect is the cornerstone of our interactions.
• Accountability We take ownership of our actions and decisions, acknowledging their impact on our team, the organization, and our clients. We strive for transparency and follow through on our commitments, fostering trust and reliability within our community.
• Collaboration We understand that working together yields the best results and that our parts are better together. We actively promote teamwork, open communication, and the sharing of ideas. By embracing diverse talents and perspectives, we create a supportive and innovative environment that encourages collective growth and empowerment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed