Office Secretary - As Needed, Frederick

Meritus Health ExternalFrederick, MD
Onsite

About The Position

We’re looking for a dedicated Office Secretary to support our fast-paced medical offices with outstanding clerical and administrative expertise. This role requires an organized, detail-oriented individual passionate about delivering exceptional patient service.

Requirements

  • High school diploma or equivalent required
  • Previous experience in a medical office setting and computer use preferred
  • Strong communication and customer service skills
  • Ability to prioritize and multitask in a busy environment
  • Proficiency in maintaining confidential patient information
  • Basic office equipment and computer literacy

Nice To Haves

  • Enjoy helping patients and keeping busy throughout the day
  • Are comfortable working with electronic health records and scheduling systems
  • Take pride in creating an organized, welcoming office environment
  • Can adapt quickly to changing priorities and urgent requests

Responsibilities

  • Greet and assist patients and clients both in person and over the phone
  • Schedule appointments and verify insurance information accurately
  • Maintain patient demographics and update records in the system
  • Address patient questions or refer them to appropriate personnel when needed
  • Keep patients informed about scheduling delays or changes
  • Maintain confidentiality and compliance with all healthcare regulations
  • Keep the medical office neat and well-organized
  • Assist with tasks like scanning, sorting mail, and preparing forms
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