Office & Program Manager - Fire Safety Research Institute

UL Research Institutes • Columbia, MD

1d • Onsite

About The Position

We have an exciting opportunity for an Office & Program Manager at UL Research Institutes, based in our Columbia, MD office. The Office & Program Manager serves as a key operational project manager for the Research Institute, leading and coordinating strategic initiatives across research, amplification, and education portfolios. This role drives planning, execution, communication, and cross-functional alignment for priority projects that advance institute goals. The Office & Program Manager will have full decision-making authority on FSRI operational projects. Research projects will be managed in cooperation with the research and/or amp subject matter experts and will work primarily with the ELT and project/people leaders. In addition to project leadership, the Office & Program Manager oversees core office operations, including facilities coordination, administrative workflows, and operational support to ensure a well-managed and productive work environment.

Requirements

• Demonstrated experience leading complex projects, preferably within a research, technical, or operational environment.
• Strong skills in project planning, stakeholder coordination, tracking, and reporting.
• Ability to translate strategic priorities into actionable and achievable workstreams.
• Excellent organizational, analytical, and problem-solving abilities.
• Strong communication and influence skills to partner effectively with leaders and cross-functional collaborators.
• Ability to balance high-level project leadership with execution of operational responsibilities.
• Proficient in MS Office and project management tools.
• Bachelor’s degree or equivalent combination of education and experience.
• Minimum 7 years office management experience with at least 5 years at a mid-size office or facility, preferably within a research or technical environment.

Responsibilities

• Lead end-to-end project management for strategic initiatives across Research, Amplification, and Education.
• Develop project plans, timelines, milestones, metrics, and communication structures for institute priorities.
• Coordinate cross-functional project teams, ensuring clarity of responsibilities and timely execution.
• Track progress, identify risks, resolve barriers, and escalate issues appropriately.
• Prepare project updates, summaries, presentations, and reporting for institute leadership.
• Support leaders in translating strategic goals into actionable workstreams and deliverables.
• Maintain project documentation, decision logs, and communications to ensure consistency and transparency.
• Oversee day-to-day office operations to maintain a professional, safe, and efficient environment.
• Manage facilities-related activities including maintenance, repairs, space planning, and vendor coordination.
• Support office policies, administrative workflows, communications, and process improvements.
• Assist with budget tracking, purchasing, contracts, and invoice processing for office and operational needs.
• Coordinate logistics for meetings, events, training, and staff engagement activities.
• Serve as an operational resource for staff, providing guidance on processes, systems, and facilities.
• Supervise administrative staff, contractors, and interns as assigned.
• May lead and/or contribute to department or unit initiatives.

Benefits

• bonus compensation
• comprehensive medical, dental, vision, and life insurance plans
• 401k matching structure of up to 5% of eligible pay
• additional 4% into your retirement saving fund after your first year of continuous employment
• paid time off, including vacation, holiday, sick, and volunteer days

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level