Office & People Operations Manager
About The Position
Tolan is building personal AI that helps people think, reflect, and take action in their real lives. Over the last year, we’ve grown to more than 130,000 paying users, with industry-leading metrics across engagement, retention, and customer NPS. We’ve raised from some of the world’s leading AI investors, including Khosla Ventures, Lachy Groom, Homebrew, Mike Krieger, and others. We are hiring our first Office & People Operations Manager to own the day-to-day experience at our San Francisco office and to centralize people operations as a dedicated resource for employees. This person will oversee onboarding and offboarding, office operations and facilities, and team events.
Requirements
- 1 to 4+ years of experience in people operations, office management, operations, hospitality, or a service-oriented role
- Highly organized and reliable, with an ability to keep things running and notice issues before they become problems
- Comfortable coordinating vendors, handling logistics, and managing multiple priorities at once
- People-oriented and approachable, with teammates naturally coming to you when they need help
Responsibilities
- Own day-to-day office operations in San Francisco, including cleaning, maintenance, internet, security, access, supplies, and general readiness
- Manage inventory of office supplies, snacks, meals, and equipment
- Coordinate with vendors and service providers including building, IT, cleaning, catering, and deliveries
- Run onboarding end to end, including paperwork, equipment, accounts, workspace setup, and Day 1 orientation
- Handle offboarding logistics and documentation
- Plan team lunches, celebrations, offsites, and other events that support connection without slowing the team down
- Support visiting teammates, advisors, and investors with office setup, schedules, and logistics
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
