Office & Operations Coordinator (2026-2027 SY)

Valor Collegiate Academies • Nashville, TN

17h • Onsite

About The Position

Serving as a vital member of Valor's Operations Team, the Office & Operations Coordinator (OOC) will work to provide responsive, service-oriented support for scholars, families, visitors, and staff within our schools. This individual will be the face of the school and will play a critical role in supporting a joyful, positive, nurturing, and customer-friendly school culture. The OOC will truly own and manage the front office – both the physical space and the important function it plays in a high performing school.
Responsibilities will include data management, scholar enrollment and registration, management of cumulative files, maintenance of attendance records and improvement plans, and a wide variety of other tasks as assigned. The Operations team manages key non-instructional systems ranging from facilities, technology, scholar information, finance, transportation, and food service. Given the breadth of these functions, we are looking for a detail-oriented and exceptionally driven individual who is able to thrive in a fast-paced, often unpredictable environment.

Requirements

• Bachelor's degree required
• Friendly demeanor with a knack for building and maintaining relationships
• Experience working with a diverse population of adults and children
• Excellent oral and written communication skills
• Detail oriented and extremely organized
• Proficiency with technology and a willingness to learn new systems
• Comfortable with ambiguity and the dynamic nature of a start-up school environment
• Strong work ethic and a determination to help students succeed

Nice To Haves

• Fluency in Spanish, Arabic, and/or Kurdish strongly preferred
• Experience working in schools or in another capacity that involves working with students and families strongly preferred
• 2+ years of professional work experience in a customer-facing role strongly preferred

Responsibilities

• Maintain daily scholar attendance across multiple information systems
• Coordinate several levels of interventions for families of students struggling to maintain strong attendance records
• Ensure compliance of scholar data and cumulative files/records
• Partner with the student recruitment team to ensure that scholar information is collected and flows into our data systems
• Process Free and Reduced Lunch applications
• Assist families with troubleshooting login issues to academic and behavior data platforms that they can monitor from home
• Serve as the true face of the school, greeting, assisting, and checking in families and visitors as they arrive
• Coordinate mailings, automated phone calls, and other messages
• Perform clerical communication duties such as answering phone line, distributing messages, and processing mail
• Maintain student-facing communication systems such as digital signage and the bell schedule
• Manage collections of payments for meals, supplies, exam fees, and other activities
• Administer basic first aid, distribute medication, and maintain student injury reports
• Support with preparing testing materials and spaces for major exams such as benchmarks and state testing
• Manage technology and school supplies, such as staff printers, student computers, calculators, and chargers
• Co-coordinate school events and special projects with the rest of the operations team
• Manage staff and student parking such as collecting parking applications, parking passes, daily parking tickets, and student driving records

Benefits

• Comprehensive retirement and health (medical, dental, and vision) benefits through Metro Nashville Public School
• 8 weeks of fully paid parental leave
• Valor-subsidized childcare and priority seat at Little Wonders Day Care
• 15 days of PTO per academic year (prorated based on start date)
• Free access to an on-site strength & conditioning facility, services from Vanderbilt Health Clinic, retirement counseling, and mental health support and resources
• Full-time employees wishing to enroll their child at Valor in grades 5-12 will be placed at the top of the new student waitlist.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 11-50 employees