Office Operations Associate - NYC

DatadogNew York, NY
$51,000 - $75,000Onsite

About The Position

At Datadog, our Office Operations team runs the day-to-day operations to keep our employees safe, happy, and productive. This dynamic team works closely with leadership and staff to ensure that Datadog scales smoothly and continues to be a fantastic place to work. Every day brings new challenges and opportunities for collaboration and growth.

Requirements

  • A true people person, with an empathetic and friendly demeanor
  • A quick learner who loves tackling challenges and streamlining processes
  • Exceptional time management skills with the ability to multitask effectively
  • A self-starter who takes initiative and drives projects forward
  • Calm and even-tempered, able to maintain composure under pressure
  • Patient and persistent, with a passion for seeing tasks through to completion
  • Highly organized with keen attention to detail and pride in maintaining a welcoming office environment
  • Able to bring structure to chaos
  • Clear and concise communicator, both verbally and in writing
  • Possess good spreadsheet skills
  • Creative thinker who brings fresh ideas that enhance our culture at Datadog
  • Ability to partake in scheduled after-hours events on a monthly basis

Responsibilities

  • Act as the face of Datadog by welcoming visitors and supporting employees in the office.
  • Act as the primary point of contact for all in-office needs, creating a friendly, helpful, and professional environment
  • Own and lead daily floor walkthroughs, identifying and resolving operational issues proactively to maintain a high standard of cleanliness, safety, and functionality
  • Cultivate and maintain positive working relationships with building management & vendor partners
  • Partner with the Security team to ensure the implementation of all safety protocols
  • Serve as a main point of contact for incoming service tickets, ensuring timely updates, proper prioritization, and follow-through
  • Work with vendor partners to keep the office stocked with food, snacks, and pantry supplies, ensuring everything meets our Datadog standard for quality and consistency
  • Maintain inventory of office supplies and ensure timely restocking to support daily operations
  • Arrange fun and engaging events for employees - both on a monthly cadence and an ad hoc basis
  • Work closely with teammates to maintain smooth office operations and ensure consistency across all workplace processes
  • Where required, work alongside various Operations teams to assist with office moves, build-outs and openings
  • Engage in a 9-month rotation with teammates to gain hands-on experience as project coordinators across key areas including event planning, food program management, space planning, and facilities operations

Benefits

  • Generous and competitive benefits package
  • New hire stock equity (RSUs) and employee stock purchase plan
  • Continuous career development and pathing opportunities
  • Employee-focused best in class onboarding
  • Internal mentor and cross-departmental buddy program
  • Friendly and inclusive workplace culture
  • healthcare
  • dental
  • parental planning
  • mental health benefits
  • a 401(k) plan and match
  • paid time off
  • fitness reimbursements
  • a discounted employee stock purchase plan
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