Office Operations Assistant
About The Position
This position is in the Primary Care department and involves providing administrative and clerical support to patients and customers in a medical setting. The role requires working in a customer service capacity, greeting patients, managing check-ins and check-outs, obtaining necessary documentation, and verifying demographic information. Responsibilities also include obtaining and verifying insurance authorizations, completing medical record release requests, scheduling and confirming appointments, entering and submitting charges, collecting co-payments, and reconciling daily reports and deposits.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Responsibilities
- Work in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Verify and enter demographic information.
- Obtain and verify insurance authorizations/precertification.
- Complete medical record release requests and schedules/confirms patient appointments.
- Enter, review and submit charges for patient procedures and services daily.
- Collect co-payments and reconcile all daily reports and deposits for accuracy.
- Provide general office and clerical support to assigned area.
Benefits
- generous paid time off
- paid parental leave
- Associate Assistance Program
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
