Office Operations Assistant

Ascension • Carmel, IN

1d • Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 97,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

• High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
• Customer service experience required.

Nice To Haves

• Medical clinic front office experience preferred.

Responsibilities

• Warmly greet patients, manage check-in/check-out, and accurately schedule and confirm appointments to ensure a smooth daily flow.
• Obtain and verify insurance authorizations, accurately collect co-payments, and reconcile daily financial reports and deposits.
• Meticulously verify and enter patient demographic information, secure necessary documentation, and manage all patient record release requests.
• Provide essential clerical and office support, including managing charges for services, to maintain the clinic's high standard of efficiency.

Benefits

• Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
• Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
• Time to recharge: pro-rated paid time off (PTO) and holidays
• Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
• Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
• Family support: parental leave, adoption assistance and family benefits
• Other benefits: optional legal and pet insurance, transportation savings and more

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED