Office Operations Assistant
Ascension•Milwaukee, WI
•Onsite
About The Position
The Office Operations Assistant will greet patients and visitors, check patients in and out, and obtain necessary documentation. This role is responsible for obtaining and verifying insurance authorizations/precertification, completing medical record release requests, and scheduling/confirming patient appointments. Additionally, the assistant will collect co-payments and reconcile all daily reports and deposits for accuracy.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Nice To Haves
- Prior EPIC and customer service experience preferred
Responsibilities
- Greet patients and visitors, check patients in and out, and obtain necessary documentation.
- Obtain and verifie insurance authorizations/precertification.
- Complete medical record release requests and schedules/confirms patient appointments.
- Collect co-payments and reconcile all daily reports and deposits for accuracy.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
- Ways to give back to your community
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
