Office Operations Assistant
About The Position
This role is for an Office Operations Assistant at Ascension Medical Group, a clinic specializing in Pediatric Oncology. The position is full-time, with day shifts from Monday to Friday. The assistant will be responsible for managing the patient check-in and check-out process, ensuring a seamless and hospitable experience while maintaining clinical readiness. A key part of the role involves ensuring the accuracy of patient care records by verifying demographic and insurance data. The assistant will also support the financial health of the clinic by managing insurance authorizations, co-payments, and deposits. Additionally, the role includes orchestrating the clinic's daily flow through appointment scheduling and managing medical record requests.
Requirements
- High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
- Required professional licensure/certification can be used in lieu of education or experience, if applicable.
Responsibilities
- Manage the check-in and out process with a focus on hospitality and clinical readiness.
- Verify demographic and insurance data to ensure the accuracy of patient care records.
- Secure necessary insurance authorizations.
- Manage daily co-payments and deposits.
- Schedule appointments.
- Manage medical record requests.
Benefits
- Paid time off (PTO)
- Various health insurance options & wellness plans
- Retirement benefits including employer match plans
- Long-term & short-term disability
- Employee assistance programs (EAP)
- Parental leave & adoption assistance
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
