Office Operations Assistant Rheumatology

AscensionPensacola, FL
Onsite

About The Position

This role is for an Office Operations Assistant in a Rheumatology department at Ascension Medical Clinic in Pensacola, FL. The position is full-time with a day shift schedule. The assistant will be responsible for greeting patients, managing appointments, handling patient demographics and insurance information, processing charges, and providing administrative support to the office.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

  • At least one year of experience in a Medical Clinic or Medical Group setting.
  • One or more years of experience with Medical Insurance, Pre-Authorizations, and Authorizations.

Responsibilities

  • Warmly greet and check-in and check-out all patients and visitors, handling necessary documentation and ensuring a positive first impression.
  • Expertly manage patient appointments, including scheduling, confirmation, and processing requests for medical record releases.
  • Carefully manage and verify patient demographic and Medical Insurance details, including obtaining all required Pre-Authorizations and Authorizations to ensure continuity of care.
  • Accurately enter and review daily charges for patient services and manage co-payments, deposits, and daily report reconciliations to maintain financial integrity.
  • Provide essential administrative support to your colleagues, helping to keep our office running smoothly and efficiently so the clinical team can focus on care.

Benefits

  • Paid time off (PTO)
  • Various health insurance options & wellness plans
  • Retirement benefits including employer match plans
  • Long-term & short-term disability
  • Employee assistance programs (EAP)
  • Parental leave & adoption assistance
  • Tuition reimbursement
  • Ways to give back to your community
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