Office Operations Assistant Electrophysiology

AscensionWauwatosa, WI
Onsite

About The Position

Ascension is a leading nonprofit Catholic health system with a culture and associate experience grounded in service, growth, care and connection. We empower our 99,000+ associates to bring their skills and expertise every day to reimagining healthcare, together. Recognized as one of the Best 150+ Places to Work in Healthcare and a Military-Friendly Gold Employer, you’ll find an inclusive and supportive environment where your contributions truly matter.

Requirements

  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.
  • Required professional licensure/certification can be used in lieu of education or experience, if applicable.

Nice To Haves

  • 32 hours a week
  • Between M-F
  • 8:30 AM - 5 PM
  • No weekends or major holidays
  • Coverage at other locations (Milwaukee)
  • 2 years of Medical Office experience
  • Cardiology/Electrophysiology experience helpful
  • Team Player

Responsibilities

  • Manage the full patient lifecycle by greeting visitors, handling check-in/out, and scheduling or confirming appointments.
  • Secure necessary documentation, verify patient demographics, and obtain insurance authorizations or precertifications.
  • Collect co-pays, deductibles, and previous balances and reconcile reports and deposits to ensure financial accuracy.
  • Answer telephones, screen calls, take messages, and provide essential clerical support.

Benefits

  • Comprehensive health coverage: medical, dental, vision, prescription coverage and HSA/FSA options
  • Financial security & retirement: employer-matched 403(b), planning and hardship resources, disability and life insurance
  • Time to recharge: paid time off (PTO) and holidays
  • Career growth: Ascension-paid tuition (Vocare), reimbursement, ongoing professional development and online learning
  • Emotional well-being: Employee Assistance Program, counseling and peer support, spiritual care and stress management resources
  • Family support: parental leave, adoption assistance and family benefits
  • Other benefits: optional legal and pet insurance, transportation savings and more
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