Office Nurse

MP RPO•Wolfeboro, NH

15d•$27 - $44

About The Position

Under the general supervision of the Practice Manager, the Office Nurse works with providers and the practice team to coordinate and ensure the delivery of quality care and medical services. The role supports direct clinical care, supply and medication coordination, patient access and office operations, and clinical support for providers and physicians. The nurse also serves as a clinical leader and mentor to Medical Assistants and collaborates with practice leadership and care teams to improve workflows and patient outcomes.

Requirements

Completion of an RN or LPN program.
NH state license.
BLS.

Responsibilities

Supervise the maintenance of clinical supply and equipment inventories; check emergency equipment; clean and sterilize equipment; and ensure hazardous materials are handled and disposed of according to Hospital policies.
Ensure vaccines are stored, handled, and administered according to NH Immunization Program standards, including reporting adverse events.
Coordinate sample medications with the Pharmacy Department and order medical supplies, medications, and immunizations as needed; keep exam rooms and bathrooms stocked.
Document patients’ chief complaints, medical histories, and vital signs, and complete pertinent forms in the Electronic Medical Record according to Best Practice Work Flows.
Prepare, instruct, position, and drape patients for care.
Perform EKGs, rapid strep screens, pregnancy tests, INR, flu swabs, and other provider-ordered tests in accordance with CLIA-waived regulations; perform phlebotomy as needed.
Assist with minor surgeries and procedures, including Pap smears, suturing, dressing changes, catheterizations, skin lesion excision, and casting, using appropriate aseptic and sterile techniques.
Provide patient education in collaboration with providers, including instruction on medications, diet, exercise, care plan goals, and diagnosis-specific preventive guidelines.
Prepare and administer medications as directed by a Physician or Provider or as indicated in the patient record; process medication refills and prescriptions within Hospital policy.
Conduct timely telephone assessments, triage patients to appropriate care, document accurately, and prioritize scheduling.
Provide nurse visits in collaboration with patients’ providers to support treatment-plan compliance, and document visits to support appropriate coding and billing.
Schedule appointments and complete orders for appointments, procedures, tests, and consultations with other providers as requested.
Complete and process referrals, pre-certifications, and pre-approvals as needed; answer telephones and file and retrieve records.
Promote efficient patient flow and provide timely assessment of patients presenting at the office.
Provide clinical support to Providers and Physicians, including helping review reports and clinical studies and communicating test results, recommendations, and treatment-plan responses to patients.
Prepare examination rooms with necessary supplies, instruments, and equipment and maintain clean rooms; help keep providers on schedule while accounting for emergencies and interruptions.
Prepare specimens and documentation for processing or transport to a processing facility.
Act as a clinical leader and mentor by providing feedback and guidance to Medical Assistants.
Communicate clinical education needs to the Practice Coordinator and Practice Director to optimize team capacity.
Work with the Practice Director and Practice Coordinator to improve or implement clinical workflows.
Collaborate with Care Coordinators and Quality Management liaisons to close patient care gaps, support quality goals, and connect patients and family members with resources to promote care compliance.