Office Manager

Prism Vision Group•Friendship Heights Village, MD

5d•Onsite

About The Position

The Office Manager is responsible for managing daily operations of the office, personnel management and ensuring policies and procedures are followed. The Office Manager leverages administrative and clinical knowledge to coordinate efficient operations management. Candidate must have medical/clinical assistant experience or management of clinical staff experience.

Requirements

High School Graduate or General Education Degree (GED)
3+ years’ experience in a management role preferred
healthcare office experience required
Experience supporting compliance with organizational policies, procedures and systems
Advanced knowledge of HIPAA guidelines, practices and procedures
Knowledge of medical practices, terminology, and reimbursement policies
Solid computer skills – MS applications required (Word, Excel, PowerPoint)
Outstanding written and oral communication skills; ability to communicate clear expectations
Superior organizational and time-management skills; ability to prioritize and delegate responsibilities
Skill in evaluating the effectiveness of existing methods and procedures
Skill in operating a variety of office equipment and computer programs
Demonstrated ability to mentor and support the professional development of staff members
Demonstrated commitment to fostering an environment of collaboration, inclusion and diversity
Ability to thrive in a fast-paced, dynamic organization
medical/clinical assistant experience or management of clinical staff experience

Nice To Haves

BA/BS degree preferred

Responsibilities

Manages day to day practice operations; administers policies and procedures
Oversees office financials and promotes the most efficient use of office resources/budget; dispenses/reconciles petty cash
Oversees staff scheduling, time and attendance, including vacations, sick/personal time, etc.
Regularly assesses staffing requirements; interviews, hires and trains new employees as necessary
Ensures staff are familiar with job requirements, expectations, and safe and proper use of facilities and equipment
Conducts annual employee performance reviews; provides ongoing coaching and mentorship
Facilitates regular departmental and office staff meetings
Promotes professionalism and superior customer service from all levels of staff; develops process improvements on a regular basis
Manages accurate filing and organization of patient accounts/demographics
Ensures compliance with federal/state/local regulations (HIPAA, OSHA, etc.)
Regularly interfaces with staff, physicians, patients, and other stakeholders
Keeps abreast of industry best practices and pursues continued education
Performs other duties as assigned