Office Manager

Devereux•Hampton, GA

5d•Onsite

About The Position

This position is responsible for the coordination of all intake from various referral sources, in coordination with the Manager of the CCI Programs. The Office Manager will work closely with the Program Manager and Human Service Professionals (HSPs) for both CCI programs to ensure that all administrative needs are met. This role directs administrative services for the Manager of Operations for CCIs and all HSPs. The Office Manager ensures that clients referred to CCIs are Medicaid eligible, which includes working with the Division of Children and Family Services, MAAC and other placement agencies to obtain relevant information prior to the admission of children into the CCI programs. The Office Manager processes admission and billing information into the Profiler system, completes daily census for all CCI programs, and assists the CCI Program Manager with processing payroll for staff. This role will ensure that staff trainings are completed and works closely with the Finance Department to reconcile billing issues. The Office Manager is responsible for auditing the mandated Georgia State database and client charts. This role gathers and analyzes data from a variety of internal and external sources for the purpose of creating monthly charts and providing statistical information to management. The Office Manager performs duties assigned by the Manager of CCI Programs, works in the EHR for reporting, billing, scheduling, client files, and revenue, and provides assistance, secretarial support, staff development, and supervision to medical records staff. Delivering superior secretarial, administrative and decision-making skills is expected, and the individual is expected to make significant contributions to the team and work with minimal guidance.

Requirements

Associates Degree in Business or Technical College diploma with concentration in Office Administration or equivalent
At least three years experience working either as an Office Manager or as a Lead Administrative Staff running an office under minimal supervision in a high-volume behavioral or medical office environment.
Proven experience and ability to work in a fast-paced environment a must.
Must be efficient in Excel, Word, PowerPoint and able to type at least 45 wpm.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Coordination of all intake from various referral sources, in coordination with the Manager of the CCI Programs.
Working closely with the Program Manager and Human Service Professionals (HSPs) for both CCI programs to ensure that all administrative needs are met.
Directs administrative services for Manager of operations for CCIs and all HSPs.
Ensures that clients referred to CCIs are Medicaid eligible. This includes working with Division of Children and Family Services, MAAC and other placement agencies to obtain relevant information prior to the admission of children into the CCI programs.
Processes admission and billing information into the Profiler system, completes daily census for all CCI programs.
Assists CCI Program Manager with processing payroll for staff.
Will ensure staff trainings are completed.
Works closely with the Finance Department to reconcile billing issues.
Responsibility for auditing mandated Georgia State database and client charts.
Gathers and analyzes data from a variety of internal and external sources for the purpose of creating monthly charts and providing statistical information to management.
Performs duties assigned by Manager of CCI Programs.
Working in the EHR for reporting, billing, scheduling, client files, and revenue.
Providing assistance, secretarial support, staff development, and supervision to medical records staff.
Delivering superior secretarial, administrative and decision-making skills.
Working individual is expected to make significant contributions to team and work with minimal guidance.