Office Manager

Mai PlacementBrooklyn, NY
$70,000Onsite

About The Position

We are seeking a highly organized, proactive, and personable Administrative Office Manager to become the operational heartbeat of a busy real estate brokerage office. This role is ideal for someone who thrives in a fast-paced environment, enjoys owning a space, and naturally takes initiative without needing constant direction. You will serve as the front-facing point of communication for the office while helping keep schedules, communication, listings, and day-to-day operations running smoothly. The ideal candidate is warm yet assertive, highly detail-oriented, emotionally intuitive, and capable of juggling multiple moving pieces calmly and efficiently. This is a hands-on role for someone who genuinely enjoys keeping things organized, handled, and moving forward.

Requirements

  • Previous office administration, executive assistant, or office management experience
  • Strong multitasking and organizational abilities
  • Ability to work independently and take ownership of responsibilities
  • Excellent communication skills, both written and verbal
  • Comfortable handling phone calls, WhatsApp communication, scheduling, and follow-through
  • Highly responsive, detail-oriented, and proactive
  • Strong emotional intelligence and professionalism
  • Pleasant demeanor with the ability to act as a gatekeeper when needed
  • Comfortable in a busy, fast-moving office environment
  • Strong punctuality and reliability
  • Comfortable learning systems and following structured processes/training

Responsibilities

  • Serve as the front-facing administrative point person for the office
  • Answer and manage incoming calls, emails, WhatsApps, and general communication
  • Manage calendars, scheduling, confirmations, and appointment coordination
  • Coordinate property showings, open houses, and listing-related logistics
  • Assist with weekly office operations and administrative follow-through
  • Help ensure the office space remains organized, functional, and running smoothly
  • Communicate updates and recap information to the internal team
  • Act as a gatekeeper and help streamline communication for leadership
  • Identify tasks that need attention and proactively handle them without being asked
  • Support agents and internal staff with administrative coordination as needed
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