Office Manager, SI Office

City of New YorkStaten Island, NY
Onsite

About The Position

The Department of Design and Construction's (DDC) Operations Division, Staten Island Borough Office, is seeking an experienced and organized Office Manager. The selected candidate will assume overall responsibility for coordinating and overseeing the administrative support functions of the Staten Island Borough Office. The Office Manager will supervise administrative staff, provide support to field personnel, and create and maintain databases in coordination with other divisions.

Requirements

  • A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
  • High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
  • Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above.
  • Currently authorized to work full-time in the United States (U.S.).
  • Must present original documents proving citizenship or the legal right to work in the U.S.
  • Educational credentials must be from a U.S. Department of Education-recognized accredited institution. Credentials from foreign institutions require independent equivalency verification from an approved evaluation service.

Nice To Haves

  • Experience creating and maintaining databases.
  • Experience with the NYCStreets database.
  • Experience with 311 systems.

Responsibilities

  • Processing watermain shutdown requests for active projects.
  • Managing Freedom of Information Law (FOIL) requests in collaboration with DDC Legal and project engineers.
  • Coordinating with Engineers in Charge by updating monthly site lists.
  • Maintaining Protected Street Status records using the NYCStreets database.
  • Preparing monthly infrastructure reports for Staten Island projects.
  • Preparing and receiving project boxes for archiving and liaising with the Records Unit for box pickup.
  • Responding to homeowner and business complaints received via 311 calls.
  • Managing water main shutdown notifications.
  • Overseeing and maintaining the visitor sign-in log and records filing system.
  • Approving conference room scheduling.
  • Collaborating with building management and the Operations Facilities team on all facilities-related matters.
  • Monitoring security cameras to ensure the safety and security of guests and staff.
  • Submitting monthly borough office reports.
  • Serving as the backup liaison for Operations Technology and Innovation.
  • Assisting the Assistant Commissioner with special projects as needed.

Benefits

  • Inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce.
  • Work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic.
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