Office Manager

Paris Brother Inc.•Kansas City, MO

18h•Onsite

About The Position

We are an integrated portfolio company that brings craft, innovation, and operational mastery together to build and scale specialty food & beverage brands across both B2B and B2C. Our portfolio includes owned and licensed brands such as Parisi Coffee, Mother Earth Organic Coffee, Cervasi Italian Foods, Luigi Bonura’s Pasta Sauce, and Margaritas Amigos Salsas, among others. Beyond brand ownership, we operate as a full-service operating company offering: Contract manufacturing and coffee roasting, Global importing and sourcing, Private label program development, Branding and packaging services, Fulfillment operations, Logistics, climate-controlled warehousing, cold storage, and DSD (Direct Store Delivery). The Office Manager is responsible for the day-to-day operations and overall functionality of our office/headquarters. This role will serve as the primary on-site point of contact, ensuring a professional, organized, and welcoming workplace environment. The Office Manager supports employees, customers, and visitors while coordinating office services, facilities, supplies, and administrative activities. The Office Manager will also be a part of and in support of the Customer Service team and functions. This newly created position is designed to support growth, operational efficiency, and a positive office experience. This position plays a critical role in establishing a smooth, professional, and welcoming environment in our new office. The Office Manager helps ensure that employees can focus on their work while customers and visitors experience our brand(s) at their best.

Requirements

High School Diploma or equivalent GED.
2+ years of experience in office management, administrative support, or a similar role preferred
Strong organizational skills with attention to detail
Excellent communication and customer service skills
Ability to manage multiple priorities in a fast-paced environment
Comfortable coordinating with vendors and external service providers
Basic troubleshooting skills for office equipment
Proficiency with Microsoft Office (Outlook, Teams, Excel, Word)
Reliable, proactive, and self-directed with an ownership mindset

Nice To Haves

Passion for coffee with barista training or hands-on experience preferred.

Responsibilities

Serve as the primary on-site office contact during business hours
Answer and route incoming phone calls professionally and efficiently
Manage office mail, deliveries, and visitor check-in
Maintain office organization, cleanliness, and functionality
Support office schedules, conference rooms, and shared spaces
Support internal communications and administrative needs as required
Provide operational support to the Customer Service team and functions
Assist with customer inquiries, routing requests to appropriate teams as needed
Support on-site meetings and visitors, ensuring a positive customer experience
Act as a liaison between office staff and leadership for facilities or resource needs
Assist with Customer Order Processing and reply to customer communications
Coordinate office maintenance with the Maintenance Department for repairs and service with vendors, landlords, and providers
Monitor and communicate facility issues promptly (HVAC, cleaning, repairs, security, etc.)
Manage office safety, cleanliness, and compliance with company standards
Maintain relationships with building management and external vendors (as needed)
Order and manage office supplies, breakroom items, and consumables
Track inventory levels and forecast supply needs
Ensure office equipment (printers, phones, coffee equipment, etc.) is maintained and functional
Manage employee and visitor parking assignments and policies
Coordinate parking access, permits, and communications
Support office move-in logistics and ongoing space planning as the office grows
Brew and serve coffee for the office daily and visitors as needed
Maintain coffee equipment, including cleaning, stocking, and basic troubleshooting
Coordinate service or repairs for coffee equipment when necessary
Ensure coffee and beverage areas are clean, stocked, and inviting
Support onboarding activities for new employees at the office location
Assist with office events, meetings, and employee engagement activities
Develop and document basic office procedures and best practices
Identify opportunities to improve office efficiency and employee experience
Perform other duties as assigned by supervisor to support business operations