Office Manager (in office)

First American•New York, NY

18h•Onsite

About The Position

The Office Manager directs the daily work activities and staff engaged in office operations, including communications, front desk management, copy services, mail and courier services, records retention, and general administrative support. This role ensures the efficient functioning of the office environment, maintains high service standards, and supports business operations through effective coordination of people and resources. This is an in-office position located at 110 E 42nd St, 10th Floor, New York, NY

Requirements

5+ years of administrative experience
High School diploma or equivalent
Broad office services experience, including knowledge of equipment capabilities, operating procedures, and office practices.
Demonstrated ability to design, develop, and execute complex projects within a functional area.
Strong ability to establish and maintain effective working relationships across management levels, functional groups, and business units.
Skilled at influencing others, gaining alignment in sensitive situations, and preserving professional relationships.

Nice To Haves

Supervisory experience preferred

Responsibilities

Manage front desk operations and supervise receptionist staff to ensure a professional, responsive, and welcoming environment.
Coordinate and maintain office space to ensure cleanliness, organization, and overall workplace functionality.
Direct work activities related to office communications, copy services, mail distribution, courier services, and records retention.
Assign work to administrative staff, determine scheduling, and monitor and review staff performance.
Develop and supervise programs to maximize utilization of office services, systems, and equipment.
Review mailroom operations and organize courier/mail runs to ensure efficient pickup and delivery of company mail.
Maintain liaison with postal authorities and courier service contractors.
Oversee the records retention program, including maintenance, retrieval, and archival storage of company files and records.
Establish and maintain procedures for records retention schedules and logs.
Coordinate company communication systems, including telephones, fax machines, and related equipment.
Supervise copy services, including evaluating requirements, equipment capabilities, utilization, and placement.
Implement and enforce office procedures and operational standards.
Serve as liaison with sub-tenants, providing billing support and other assistance as directed.
Act as primary point of contact with building management for maintenance, facilities coordination, and operational needs.
Manage vendor relationships, including placing orders for office supplies and ensuring appropriate inventory levels.
Investigate and negotiate contracts to secure cost-effective pricing for office supplies and services.