Office Manager

Tennant Solutions•West Chester Township, OH

6d•Onsite

About The Position

The Office Manager anticipates needs, establishes effective processes, coordinates across departments, and follows commitments through completion. Serving as a key point of contact for employees, vendors, and visitors, this role manages a high volume of activities while maintaining strong organization, responsiveness, and attention to detail.

Requirements

Bachelor's degree or equivalent experience.
Three to five years of experience in office management, executive support, administration, or business operations.
Demonstrated experience working with vendors, comparing quotes, tracking orders, and resolving errors.
Strong organizational and problem solving skills, with the ability to manage multiple priorities and work independently.
Excellent written and verbal communication skills and strong attention to detail.
Proficiency in Microsoft Office, Outlook, and Teams.
Ability to work effectively with people at all levels of the organization.
Ability to maintain confidentiality and exercise good judgment.

Nice To Haves

Experience in a manufacturing, laboratory, or other regulated environment.
Experience coordinating customer or client site visits and audits.
Experience with SharePoint and with a purchasing or expense management system.

Responsibilities

Manage the daily operation and organization of the main office, serving as the primary point of contact for office-related questions, needs, and issues.
Coordinate office supplies, kitchen supplies, equipment, and furniture, maintaining stock levels and reorder points.
Coordinate building access, visitors, deliveries, and daily office logistics, partnering with Facilities, IT, Human Resources, Production and Finance on issues that cross departments.
Provide office management support to second location, as needed.
Manage day-to-day relationships with office service providers and vendors, including gathering and comparing quotes and resolving delivery or billing issues.
Manage print and promotional vendors. Submit artwork from approved brand files, track proofs, confirm delivery dates, and maintain branded apparel and merchandise inventory.
Provide supplemental vendor interface support for the second building, limited to vendor coordination.
Coordinate logistics for client visits, supplier visits, and audit teams, including catering, meeting room setup, visitor sign in, badges, lodging, and transportation.
Plan and execute internal meetings, leadership meetings, employee events, and company activities, and reconcile event costs afterward.
Coordinate meetings, agendas, materials, and follow up activities, and track action items and deadlines to ensure timely completion.
Prepare documents, presentations, and reports, and manage scheduling, correspondence, and travel arrangements as assigned.
Maintain administrative filing in SharePoint and keep distribution and contact lists current.
Submit purchase requests, track administrative spend against budget, code invoices for Finance review, and prepare expense reports.
Identify opportunities to improve administrative processes, eliminate unnecessary steps, and create more efficient ways of working.