Office Manager

Beacon Oral Specialists • Laurel, MD

5d • Onsite

About The Position

The Office Manager coordinates administrative duties and office procedures to support an efficient, safe, and productive environment at Maryland Oral Surgery Associates in Laurel, Maryland. The role supports office surgeons, helps maintain policies and compliance, oversees scheduling and staff development, manages local practice marketing, and helps ensure an exceptional patient experience and well-maintained office. The position is full-time and requires working on-site and commuting locally each workday.

Requirements

• High school degree or equivalent.
• Proven background providing exceptional patient support and customer service.
• Driven, organized, and detail-oriented approach to managing responsibilities.
• Hands-on experience with fax machines, printers, phones, and MS Office programs.
• Familiarity with appointment scheduling and office marketing.
• Excellent time management skills and ability to multitask and prioritize work.
• Attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.
• Creative mindset and ability to monitor and suggest improvements.
• Strong organizational and planning skills in a fast-paced environment.
• Must be local and able to commute daily.
• Must be able to stand at least 80% of the time.
• Physical requirements include driving, flying, sitting, and standing for extended periods.

Nice To Haves

• Proven experience as an Office Manager or Supervisor in a healthcare, dental, or oral surgery practice.
• Additional qualifications as an office supervisor or manager.
• Knowledge of dental insurance plans and procedures.

Responsibilities

• Organize office operations and procedures.
• Provide general support to office surgeons.
• Partner with HR to update and maintain office policies as necessary.
• Schedule appointments and work schedules.
• Provide an exceptional patient experience.
• Align office policies and procedures with compliance protocols.
• Coach, mentor, and train staff to meet and maintain office policies, procedures, customer support expectations, and compliance initiatives.
• Manage local marketing for the practice.
• Maintain office conditions and arrange necessary repairs or maintenance.
• Address employee queries regarding office management issues.

Benefits

• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Vision insurance
• Referral program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED