Office Manager

Service Corporation International•Harrisburg, PA

11d•Onsite

About The Position

Manages and coordinates the operational activities of a funeral home, cemetery and/or crematory operation. Ensures the highest quality services and products, to satisfy the need of any client family, to maximize budgeted profit plans for the location, and maintain a positive employee relations atmosphere.

Requirements

High school diploma, GED or completion of a diploma-training program at a college or technical school
Two (2) years bookkeeping, general office, clerical accounting, and Accounts Payable experience required
Solid working knowledge of computers, typewriter, MS Office, e-mail, internet and basic office equipment required
Excellent communication skills both orally and in writing
High level of compassion, integrity, and confidentiality
Problem solving skills
Ability to multi task and set priorities
Detail oriented
Must be flexible and able to function in a face-paced environment

Nice To Haves

Understanding of JD Powers

Responsibilities

Oversight of accounting functions including collections of accounts receivable, verification and payment of accounts payable invoices, control of cash payments, petty cash management, reconciliations, cash advance checks, same day check requests, bank deposits, verification/auditing of cash disbursement reports, and tracking Capital Expenditure Authorizations (CEAs).
Management of operational activities including ordering supplies, inventory counts, processing merchandise orders, controlling storage inventory, overseeing installation funeral-related orders, supporting location management for contract and work order completion, scheduling incoming orders and drivers, completing funeral/cemetery reports, supporting sales, ensuring compliance with company policies (SOX, DU, IVT, DSO), assisting with funeral/cemetery forms, reviewing time cards, administering payroll policies, managing local HR processes (new hire paperwork, license verification, employee files, I9s), ensuring new associate orientation, pulling monthly reports and creating stack ranking reports, maintaining vehicle records/licenses, processing expense reports, updating General Price Lists (GPLs), managing alarm systems, assisting with funeral services and MEMs, coordinating daily activities, training associates on policies and procedures, servicing customers, maintaining and updating customer records, updating company website with obituaries and placing obituaries in newspapers, providing a collaborative and productive workplace, using customer feedback to improve administration and performance, and performing other duties as assigned.