Office Manager

Kevin Heiting•Kimberly, WI

11d•Onsite

About The Position

We’re looking for people who aren’t satisfied with just another job. We need people who want to empower themselves through a meaningful career helping others build better lives. Are you looking to accelerate your career and apply your leadership skills in challenging new ways? Do you want the opportunity to run a business without having to fund it? Working at a local Allstate agency may be your answer! As an Allstate agency office manager, you’ll be leading the team that keeps customers happy and the business running smoothly. Right now, we are looking for candidates in the Kimberly/Appleton area to lead a team of insurance professionals and help customers protect their homes, cars, lives, and retirement incomes. You'll be responsible for the creation and implementation of the agency’s policies and procedures when it comes to sales, compensation, morale, and staff development/training.

Requirements

Excellent verbal and written communication/interpersonal skills
Highly capable of managing all business operations
Straight-forward communicator, dependable and strong leadership skills
Must have some working knowledge of insurance and/or financial services experience
Strong organizational skills, attention to detail and ability to multi-task
Passion for relationship building, genuinely caring and driven to fulfill customers’ needs
Must be willing to obtain insurance licenses; already possessing a license is a plus

Nice To Haves

Ability to effectively lead and coach a team; management experience is a plus
Bilingual skills are a plus

Responsibilities

Build agency reputation and growth through positive customer relations, marketing programs and lead acquisition
Create and enforce office policies, standards, and procedures to help the agency run smoothly and profitable
Supervise personnel, create schedules, manage daily operations, and hold staff accountable to their performance goals
Assist in customer claims processing and resolution