Office Manager

NVIDIA•Westford, MA

11d•Onsite

About The Position

NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology—and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world. At NVIDIA, we are seeking an organized, proactive, and service-focused Office Manager to lead workplace operations at our Westford, MA office. We rely on this role as the primary contact for workplace and facilities matters, helping us maintain smooth daily operations and a safe, efficient, and welcoming environment that aligns with NVIDIA’s global standards. This is an on-site position requiring daily presence at the Westford, MA office. This role involves managing facility-related issues during business hours and may require being contacted outside of regular hours for urgent matters, using discretion to respond as appropriate. The Office Manager works closely with Site Leaders, Finance, the RESS Regional Lead, and cross-functional teams. They support operational needs, maintain consistent service delivery, and implement workplace guidelines. This role also plays an important part in improving employee engagement, workplace satisfaction, and overall service quality through collaboration with key partners.

Requirements

8+ years of proven experience in office management, facilities management, or a similar operational leadership role
Bachelor’s degree in Business Administration or equivalent experience
Outstanding communication and interpersonal skills
Strong customer service orientation with the ability to engage effectively across all organizational levels
Demonstrated ability to prioritize in a fast-paced environment

Nice To Haves

Success in managing complex site operations with precision and accountability.
Crafting and implementing scalable, efficient operational strategies.
Applying strong analytical and problem-solving skills to address challenges!
Leading initiatives that enhance workforce involvement and improve the workplace experience.
Delivering facilities and operational projects on time and within budget!

Responsibilities

Serve as the primary point of contact for Site Leaders, the RESS Regional Lead, and employees on day-to-day operational matters, ensuring smooth and efficient site operations.
Oversee all aspects of site operations including reception, security, business continuity, emergency response, Environmental Health & Safety (EHS), ergonomics, sustainability initiatives, food services, office supplies, records retention, records retention, asset management, and recycling programs.
Manage and continuously improve the physical workplace to ensure it is safe, compliant, functional, and supports employee productivity.
Partner with Site Leadership and the RESS Regional Lead to build and sustain an outstanding employee experience, including supporting action planning from employee surveys, NV Suggestion Box feedback, and site meeting insights while collaborating cross-functionally to drive engagement initiatives.
Partner with Finance and the RESS Regional Lead to prepare, manage, and forecast site operating budgets while identifying opportunities to optimize facilities management costs without reducing service levels.
Oversee vendor relationships, contracts, insurance requirements, and risk management processes, serving as the primary liaison with landlord property management.
Lead space planning and facilities coordination including occupancy and seating plans, office moves, expansions, and facilities projects (HVAC, electrical, plumbing), while managing visits from internal leaders, external guests, and regulatory agencies.
Support site logistics and operations including corporate shipping and receiving, global trade activities, IT partnership for new hire setup, telecommunications, videoconferencing, lab/site requirements, and lead Global Citizenship initiatives such as employee events, charitable programs, and community engagement.