Office Manager

Cumming Management Group•Los Angeles, CA
•Onsite

About The Position

At Cumming Group, you will work on some of the world's most exciting projects in a dynamic environment where your success is measured by the impact you make. We are one of the fastest-growing project and cost management consultancies in the United States, as reflected in our top 15 rankings in ENR. With over 70 offices globally, an extremely diverse project portfolio, and double-digit year-over-year revenue growth, the opportunities to make your mark are limitless!

Requirements

  • Possess strong administrative skills with a deep understanding of office management procedures, including document management, scheduling, and record-keeping.
  • Excellent verbal and written communication skills to effectively interact with team members, leadership, clients, and vendors.
  • Strong organizational skills to manage multiple tasks, prioritize deadlines, and ensure efficient office operations.
  • Proven ability to identify issues, analyze problems, and implement effective solutions in a timely manner.
  • Meticulous attention to detail to ensure accuracy in all administrative tasks, documentation, and communications.
  • Exceptional time management skills to handle competing priorities, meet deadlines, and maintain productivity.
  • Proficiency in using office software applications such as Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and CRM systems. Ability to quickly learn and adapt to new software and technology tools.
  • Strong customer service skills with the ability to interact professionally and courteously with clients, vendors, and visitors.
  • Ability to handle conflicts or difficult situations diplomatically and effectively, fostering positive relationships within the office environment.
  • Experience in planning and organizing office events, including social gatherings, team-building activities, and celebrations.
  • Understanding of organizational culture and values, with the ability to embody and promote them as a cultural ambassador.
  • Basic understanding of business principles and practices, including budgeting, expense management, and business development processes.
  • Ability to adapt to changing priorities, work independently, and thrive in a fast-paced environment.
  • Discretion and integrity in handling sensitive information and maintaining confidentiality when necessary.
  • Strong collaborative skills to work effectively with Team Members across departments and levels of the organization.
  • Basic knowledge of human resources processes, including onboarding procedures, employee relations, and compliance requirements.
  • Proactive approach to identifying opportunities for improvement and implementing proactive measures to enhance office efficiency and productivity.

Nice To Haves

  • Bachelor's degree in business administration, office management, or related field preferred. Equivalent work experience may be considered in lieu of formal education.
  • Minimum 3-5 years of experience in office administration, administrative support, or office management roles, preferably in a fast-paced related industry such as real estate, construction, or professional services.
  • Certification as a Certified Administrative Professional (CAP) or Certified Office Manager (COM) is preferred.

Responsibilities

  • Provide invaluable support and guidance to the leadership team concerning all administrative needs, offering insight and assistance as the office pursues complex and exciting projects.
  • Assist team members with various project-related tasks, including contract management, fee proposal drafting, report preparation, and presentation development. Conduct quality assurance and quality control checks as needed.
  • Oversee office maintenance and cleanliness, ensuring a professional and welcoming environment for all team members and visitors. Handle supply ordering and organization, manage incoming calls, and serve as the primary point of contact for office inquiries.
  • Attend weekly department meetings, organize agendas, take detailed meeting minutes, and follow up on all actionable items to ensure alignment and progress on key initiatives.
  • Coordinate travel arrangements for team members, including booking flights, accommodations, and transportation. Assist in completing expense reports accurately and promptly.
  • Maintain leadership calendars, scheduling appointments, meetings, and events with efficiency and attention to detail.
  • Input and maintain accurate data in the company-wide CRM system, ensuring up-to-date and accurate information.
  • Support business development efforts by conducting research and providing insights into industry trends and opportunities.
  • Plan and organize office events, including Happy Hours, team-building activities, and Summer and Holiday parties. Coordinate Lunch and Learns and Birthday and Anniversary celebrations to foster a sense of community and camaraderie.
  • Roll out company-wide initiatives and programs to enhance the organization's culture and promote employee engagement and well-being.
  • Work closely with HR to ensure new hires are onboarded correctly, providing guidance and support throughout the process to facilitate a smooth transition into the organization.
  • Provide high-level support to office leaders, assisting in various administrative tasks, decision-making processes, and strategic initiatives as needed.
  • Performs other duties or responsibilities as assigned.
  • Other duties as assigned.
  • Attendance at work during normal business hours.
  • Ability to lift up to 40 pounds.

Benefits

  • Medical
  • Dental Insurance
  • Vision Insurance
  • 401(k)
  • 401(k) Matching
  • Paid Time Off
  • Paid Holidays
  • Short and long-term disability
  • Employee Assistance Program
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