Office Manager - Festival Office - La Crosse WI

Altra • La Crosse, WI

3d • $76,320 • Onsite

About The Position

Altra Federal Credit Union is seeking a motivated and community-focused Office Manager to lead operations at our Festival Foods location on Copeland Avenue in La Crosse . This role is ideal for a dynamic professional who thrives in a retail-integrated environment and is passionate about delivering exceptional member service. As the Office Manager , you will oversee daily branch operations, support and develop staff, and ensure a welcoming, efficient experience for every member who walks through our doors. Join a team that values integrity, collaboration, and making a positive impact in the communities we serve!

Requirements

• Associate’s degree in a business-related field such as finance, accounting or marketing. Experience in lieu of degree can be considered.
• Minimum of three (3) years’ financial institution experience, including consumer lending and mortgage lending is required
• Minimum two (2) years supervisor experience OR have participated in Altra’s FBLA program (if a current employee) is preferred.
• Strong leadership, organizational, and problem-solving skills.
• Excellent communication and interpersonal skills.
• Knowledge of financial regulations, compliance requirements, and industry best practices.

Nice To Haves

• Credit Union experience is preferred.

Responsibilities

• Oversee daily operations of the credit union office to ensure efficiency and compliance with policies.
• Manage the Assistant Office Manager and Financial Service Representatives of the office.
• Supervise, train and support staff to provide excellent member service.
• Lead the Relationship Building and Sales function for the office, setting the example and tone for the Altra Brand.
• Responsible for assisting in the development of annual budgets/goals for the office and updating/tracking the progress of these budgets/goals throughout the year.
• Coordinate with local service providers’ maintenance or repair activities as required.
• Attend Altra staff meetings and update staff on any pertinent changes within Altra and the credit union environment.
• Promote awareness of Altra through involvement in community organizations and volunteering.
• Be available during most of the office hours to support questions, issues, or staffing needs that may arise and handle other duties that may be unique to a given office.
• Assist members in all areas of member service and consumer lending.

Benefits

• Competitive annual salary of $76,320+, and eligible for manager / office bonus
• When bilingual in Spanish or Hmong, receive a $1.00 / hour pay premium after completing and passing the language exam.
• Comprehensive benefits package that includes medical / dental / vision coverage, group life insurance, and supplemental life insurance options.
• Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
• Two-weeks paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years!
• Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
• Employee-only perks and discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree