Office Manager

Clarvida • Erie, PA

2d • Onsite

About The Position

Clarvida is seeking an innovative and purpose driven individual to join our team as an Office Manager in Erie County. Clarvida is known for our commitment to our community and the clients we serve. We’re experts in the field of behavioral health care and we provide cutting edge interventions and service delivery. We’ve been a preferred provider in 18 counties in the state of Pennsylvania. We partner with local government agencies and managed care companies to provide personalized, integrated care to community members of all ages, ethnicities and cultural backgrounds. This position is responsible for performing job tasks designed to maintain the overall effective functioning of the daily business operations at the office location. Assignments are varied in nature. Supervision is provided by the Regional Director.

Requirements

• Must possess a high school diploma OR equivalent
• Must have PA Criminal, PA Child Abuse and FBI Clearances
• At least one (1) year experience in a medical or social service agency

Responsibilities

• Receives and documents incoming phone calls; directs phone calls to appropriate staff; takes messages for staff and delivers in timely manners; listens to voicemails and directs to appropriate staff; makes follow up calls and reminders calls for clients’ meetings/doctor appointments
• Maintains phone logs: clients’ emergency contacts and transportation company information
• Prepares incoming and outgoing correspondence such as faxes, letters, and memos; prepares spreadsheets, and charts and other documents required
• Maintains office equipment; arranges for service maintenance on equipment
• Prepares outgoing mail to meet delivery; sorts and distributes incoming mail in a timely manner.
• Maintains and checks medical assistance eligibility
• Maintains monthly lunch memos, distributes to clients; orders and documents daily lunch counts.
• Maintains an inventory of office supplies and replenishes inventory to ensure all supplies are fully stocked
• Files and maintains charts weekly: updating information in charts, opens and closes new/discharged charts
• Schedules new clients and maintains doctor’s schedule.
• May type psychiatric notes/evaluations as needed
• Maintains clients encounter forms daily; reviews progress notes ensuring accuracy for billing purposes
• Tracks client attendance; prepares monthly reports for school districts and billing department; sends billing new client information

Benefits

• Paid vacation days (increase with tenure)
• Separate sick leave that rolls over annually
• Up to 10 paid holidays
• Medical, dental, and vision insurance options
• DailyPay – access your earnings without waiting for payday
• Training, development, and continuing education opportunities
• 401(k)
• Free licensure supervision
• Pet insurance
• Employee Assistance Program (EAP)
• Perks @ Clarvida – national discounts on shopping, travel, Verizon, and entertainment
• Mileage reimbursement
• Cellphone stipend (Benefits may vary by state or county)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED