Office Manager

Meta•Frisco, TX

3d•$19•Onsite

About The Position

This role is responsible for the daily operations of a site, ensuring contracted office services are delivered in accordance with service level agreements and customer expectations. The Site Coordinator supports and/or leads mailroom, copy center, managed print, imaging, hospitality, shipping and receiving, conference room coordination, and general office services. This is a customer-facing role requiring strong communication, leadership, and organizational skills.

Requirements

Strong communication skills
Strong leadership skills
Strong organizational skills
Ability to lift 50 pounds
Ability to stand for extended periods of time

Responsibilities

Manage daily operations including copy services, courier services, managed print services, hospitality, imaging, mail services, shipping and receiving.
Operate and support office equipment including PCs, copiers, multifunction devices, imaging equipment, and mail processing equipment.
Handle daily customer interactions and maintain positive client relationships.
Ensure service level agreements (SLAs) are achieved through quality service delivery and customer satisfaction.
Implement and support service excellence programs and operational best practices.
Create and complete work orders, inspections, reports, and other operational documentation.
Monitor contractors, vendors, facilities issues, and provide support as needed.
Coordinate conference rooms, meeting setups, room sweeps, and A/V equipment resources.
Manage office supply inventory and reorder supplies as necessary.
Collect operational data and assist with monthly reporting.
Support financial and cost-control responsibilities through effective use of materials and supplies.
Lead and prioritize daily site activities while ensuring job responsibilities are fulfilled.
Recruit, onboard, train, develop, coach, and support team members when applicable.
Conduct performance management activities, including employee counseling and retention efforts.