This person must have knowledge of all departments, including learn-to-skate, learn-to-play, birthday parties, youth hockey, adult hockey, and private events. The front desk is the main information center for StarCenter customers, therefore a welcoming atmosphere must be cultivated by this person and all Front Desk Associates, as well as be the place where the majority maintenance issues, scheduling conflicts, and patron questions can be handled. This position is not eligible for remote work. Individual will be responsible for sales and training front desk and event staff. Preparation and submission of daily deposits, create and analyze reports, reconcile facility logs, order and track facility supplies, etc. Process timecards and verify payroll for direct reports. Create and utilize a contact information data base for all patrons for promotional purposes. Cash management for all POS systems. Serve as Manager on Duty for a minimum of two (2) prime time shifts per week.
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Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees