Office Manager

Pool Scouts of Lake Norman • Charlotte, NC

36d

About The Position

Our growing, customer-focused local business is looking for a reliable, well-organized and sales-oriented Office Manager to direct day-to-day operations. The Office Manager is responsible for developing and maintaining customer relationships, leading phone-based sales efforts, and managing all aspects of field operations.

Requirements

• A Sales-focused individual with experience
• Excellent customer service and communication skills
• Computer savvy with strong software user skills
• Positive can-do attitude
• Highly organized with strong attention to detail
• Ability to manage a team of technicians
• Familiarity with Profit & Loss statements, and comfortable with numbers

Responsibilities

• Sell initial and recurring service to residential pool owners via inbound calls
• Proactively engage existing customer base via outbound calls
• Provide excellent customer service to existing and new customers
• Manage customer work orders, invoicing and billing via business management software
• Manage service schedules, and vehicle routing
• Manage inventory of materials and chemicals

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed